Senior Enterprise Associate

Senior Enterprise Associate   What We Need FLEETCOR is currently looking to hire a Senior Enterprise Associate within our Corpay division. This position falls under our Corpay Cross Border line of business and is located in 212 King Street West, Toronto ON. In this role, the Enterprise Management team is well positioned to manage this increasing demand and provide assistance across Cambridge’s global online client base. The Client Support Admin position is an auxiliary role to the Client Relationship Managers; together, the team is responsible for managing all aspects of strategic accounts which include specific verticals market clients such as Financial Institutions, Universities, and Partnerships. Daily tasks will include online set ups, updates and support, as well as training, implementation, integration, and daily work to facilitate payments correctly as instructed. Most importantly, the team is a critical part of one of Cambridge’s key growth strategies and ensures long term retention through proactive and on-going client relationship management. The team works collaboratively to ensure all clients have access to our full suite of offerings; the Admin role will assist the CRM’s efforts to differentiate Cambridge as a leader in international payments and experts throughout the payment process. The salary range rate for this position is $60,000 -$90,000 CAD. How We Work As a Senior Enterprise Associate you will be expected to work in a hybrid environment. FLEETCOR will set you up for success by providing: ·        Assigned workspace in in 212 King Street West, Toronto ON office ·        Company-issued equipment [ remote access] ·        Formal, hands-on training Role Responsibilities The responsibilities of the role will include: ·        Strong relationship-building skills; internal stake holding critical in order to ensure positive team dynamics. Also, must liaise with many areas within Operations and other departments and work to ensure payments are delivered on time, every time ·        Pro-actively assists the team as they manage clients throughout the entire payment process; must understand priorities and be efficient as well as very detail oriented and organized – must be able to analyzes request, and provide information to resolve the need. ·        Seamlessly set up clients online and support Cambridge clients to new online platform: LINK. ·        Obtain and evaluate all relevant information and follow Best Practices ·        Seeks additional synergies as appropriate. Qualifications & Skills ·        2 - 5 years successful customer service experience; ·        Providing fulsome support for pre and post release transactions, capturing information and reconciling data; payment handling an asset; experience in client relationship management ideal ·        IT literate with the ability to quickly learn new systems and troubleshoot; ·        Ability to handle multiple priorities and time sensitive queries; ownership until resolution Benefits & Perks ·        Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes   Our Company & Purpose FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses.  Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.    We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people.  These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person’s unique perspectives and individual contributions. Embracing diversity enables our people to “make the difference” as FLEETCOR and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.FLEETCOR.com or following FLEETCOR on LinkedIn. Equal Opportunity/Affirmative Action Employer FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency   #LI-DNP

Salary : $60,000 - $90,000