What are the responsibilities and job description for the Patient Access Representative position at Fleming County Hospital?
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Fleming County Hospital is a 25-bed critical access hospital with a reputation for continuous quality improvement, patient-centered care, payment innovation, and professionalism. We are accredited by The Joint Commission and recently received Chest Pain Accreditation through the American College of Cardiology.
Where We Are:
Flemingsburg is a delightful town and great place to live! It is surrounded by beautiful rolling farmland with three lovely old wooden covered bridges. Antique shops, folk artists, and talented crafts persons complete the picture of life at an enjoyable pace. Golf, fishing, camping, swimming, tennis, hiking, hunting, and boating are all available.
Why Choose Us:
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program – mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- Free Parking
- And much more…
Position Summary:
- Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate.
- Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment.
- Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
- Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
- Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
- Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable.
- Collects co-pays and other funds from patients based upon established criteria.
Non-Essential Functions
Checks supplies and stocks supplies as needed.
Serves as back-up for other functional areas.
Minimum Qualifications / Education:
- Billing or collection experience preferred. Computer experience required.
Required Skills
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment
- Knowledge of medical terminology strongly preferred
- Ability to operate standard office equipment, including but not limited to, computer, printer, copier, fax, calculator
- Time management and organizational skills
Education: High school diploma or equivalent Required or 3 years of directly related experience may be substituted for the required education.
EEOC Statement:
Fleming County Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
