Front Office Assistant/Receptionist

Job Description

We are looking for an experienced full-time Front Office Assistant (Receptionist) to manage our front desk and offer administrative support across the organization. Must have 2-3 years of relevant experience in an office environment. As the Front Office Assistant, you will be the first point of contact for our company and will welcome and greet guests who visit the agency. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Office Assistant, you must have a pleasant and professional personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Opportunity for growth. Benefits are available. 

Benefits

Career Growth Opportunities

Paid Time Off (PTO)

Responsibilities

·        Welcome customers and greet guests who visit the agency

·        Coordinate front-desk activities, including distributing correspondence and redirecting phone calls on multi-line phone system

·        Direct clients to the appropriate staff and office

·        Answer, screen, and forward all incoming phone calls

·        Ensure reception area is always neat and presentable

·        Operate standard office equipment on a regular basis, including fax machine, copy machine, mail machine, and computer

·        Provide basic and accurate information to callers and guests

·        Receive, sort, and distribute daily mail and deliveries

·        Take inventory of office supplies and restock/order as needed

·        Perform other clerical and administrative duties

·        Maintain office security by following privacy procedures and controlling access via the front desk

Requirements

•        High school education or its equivalent is preferred

•        Required 2-3 years of relevant experience in an office environment

•        Strong organizational skills and ability to prioritize tasks

·        Basic knowledge of MS Office Suite (Word, Excel, PowerPoint)

·        Able to type 35 wpm minimum

·        Strong phone, verbal, and written communication skills

·        High degree of attention to detail

·        Ability to multi-task and meet deadlines

·        Professional demeanor and excellent interpersonal skills

·        Punctual with strong attendance history

·        Comfortable with routinely shifting demands