What are the responsibilities and job description for the Retail Sales Associate position at Fleur de Tiger?
Job Description
We are seeking a Retail Sales Associate to become an integral part of our team! We sell a range of products, including: vapor devices, CBD products, alternative product accessories, and Kratom, in addition to locally sourced gifts like jewelry, candles, home decor/stained glass, etc.
You will be responsible for selling products/ merchandise, as well as assisting customers with servicing inoperable devices in a retail setting. Our Customer Service is what sets is apart from the competition, therefore, we require applicants to have an outgoing personality and the ability to think on your feet, as you will have to trouble-shoot issues as they occur. We are also looking for someone who is a self-starter. If there are no customers to assist, the associate is expected to use this time to do basic cleaning of the sales floor, restock inventory, document low inventory to be ordered and complete a daily checklist of responsibilities.
Responsibilities:
We are seeking a Retail Sales Associate to become an integral part of our team! We sell a range of products, including: vapor devices, CBD products, alternative product accessories, and Kratom, in addition to locally sourced gifts like jewelry, candles, home decor/stained glass, etc.
You will be responsible for selling products/ merchandise, as well as assisting customers with servicing inoperable devices in a retail setting. Our Customer Service is what sets is apart from the competition, therefore, we require applicants to have an outgoing personality and the ability to think on your feet, as you will have to trouble-shoot issues as they occur. We are also looking for someone who is a self-starter. If there are no customers to assist, the associate is expected to use this time to do basic cleaning of the sales floor, restock inventory, document low inventory to be ordered and complete a daily checklist of responsibilities.
Responsibilities:
- Welcome and identify customer needs
- Explain products and services to customers
- Assist customers with purchase of product that will best suit their needs
- Inform and instruct customers how to use the products they purchase.
- Finalizing sales with a POS system
- Ensuring the customer is comfortable and happy with their purchase
- Perform basic housekeeping duties with a daily checklist
- Monitor inventory and perform daily restocking
- Notify owner of low inventory to be ordered
- MUST BE OVER 21 YEARS OF AGE
- MUST USE OR BE WILLING TO USE A VAPOR DEVICE
- MUST BE ABLE TO PERFORM BASIC MATH SKILLS (Including multiplication and division)
- MUST BE ABLE TO OBTAIN A RESPONSIBLE VENDOR PERMIT from the Louisiana Office of Alcohol and Tobacco Control
- Previous experience using a POS system
- Previous experience handling cash transactions
- Previous experience in sales, customer service, or other related fields
- Ability to build rapport with customers
- Excellent written and verbal communication skills