Field Operations Manager

Flex Moving & Storage offers a quick, simple, and modern storage experience in highly secure storage trailers with cutting-edge tech. Flex takes this concept to the next level by replacing trucks and warehouses with sleek trailers that are designed for two things: Optimal storage conditions, and swift & simple transport. Be part of a dynamic tech startup that is experiencing ongoing growth!

We are hiring a driven and dynamic Area Manager at Flex Moving & Storage!

What you'll do:

The Area Manager will be responsible for managing multiple Flex Moving & Storage facilities, ensuring operational excellence, customer satisfaction, and profitable growth. This role requires a strategic thinker who can lead a team, drive operational efficiencies, and foster a customer-centric culture. Must have a valid driver’s license and clean background.**

Key Responsibilities:

Operational Leadership:

• Oversee day-to-day operations of multiple Flex Storage facilities within the designated area.
• Implement and uphold operational standards, KPIs, policies, and procedures to ensure consistency and quality across designated areas.
• Maintain accurate records and documentation related to operations, personnel, and facilities.
• Conduct regular site visits to assess facility performance, identify areas for improvement, and ensure compliance with regulatory requirements.

Team Management:

• Recruit, train, and develop a high-performing team of Mover Team Leads and support staff.
• Provide leadership and guidance to ensure team members are motivated, productive, and aligned with company goals.
• Conduct regular performance evaluations and provide coaching and feedback for continuous improvement.

Customer Service Excellence:

• Champion a customer-first approach across all facilities, ensuring that customer expectations are met or exceeded.
• Resolve escalated customer issues and complaints promptly and effectively, maintaining positive customer relationships.

Compliance and Safety:

• Ensure compliance with local, state, and federal regulations related to storage facility operations.
• Implement and enforce safety protocols and procedures to maintain a safe working environment for employees and customers.

Qualifications:

• 3 years in operations management, preferably within the moving/storage, logistics, or related industry.
• Valid Driver’s License and clean background check**
• Strong leadership experience with the ability to motivate and develop teams.
• Knowledge of regulatory requirements and industry standards relevant to storage facility operations and technology solutions.
• Experience effectively managing teams and achieving operational excellence.
• Flexibility to travel within the assigned area as needed (Valid Driver’s License).

Skills:

• Exceptional communication and interpersonal skills.
• Strategic thinking and problem-solving abilities to make informed decisions and drive results.
• Solid understanding of financial principles and budget management.
• Ability to thrive in a fast-paced, dynamic environment and drive results under pressure.
• High level of persistence, resilience, and determination.
• Willingness to adapt and learn in a fast-paced environment

Additional Requirements:

• This position typically involves a combination of office work, site visits, and travel within the assigned region.
• Flexible working hours are required to accommodate operational needs and customer demands.

What we offer:

• Competitive Compensation Package
• Start Up Growth Opportunities
• Flexible Schedule
• **As our company grows, additional benefits will become accessible.

Flex Moving & Storage is proud to be an equal opportunity employer, promoting a workplace culture that values diversity and welcomes applicants from all backgrounds.

Join Flex Moving & Storage and be part of a team that values diversity, equality, and excellence in everything we do!

Job Type: Full-time

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Logistics: 3 years (Preferred)
• Moving: 2 years (Preferred)

Ability to Commute:

• Tampa, FL (Required)

Work Location: In person