What are the responsibilities and job description for the Staff Technical Program Manager position at Flex?
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
About The Role
Flex’s core consumer product/business continues to grow extremely fast, and we’re working to set up our next phase of growth. As we scale up our development efforts across multiple products, we are hiring our first technical program manager (TPM) to help lead the charge.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
What You’ll Do
You will serve as the technical program manager for a multi-PM, multi-eng team consumer product portfolio and rearchitecture effort. You will:
Key Qualifications
For working locations in NY/NJ/CA, the base salary pay range will be $ 239,000 - $262,000
Life at Flex:
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
We offer many employee benefits. For full time, U.S. based employees we offer:
About The Role
Flex’s core consumer product/business continues to grow extremely fast, and we’re working to set up our next phase of growth. As we scale up our development efforts across multiple products, we are hiring our first technical program manager (TPM) to help lead the charge.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
What You’ll Do
You will serve as the technical program manager for a multi-PM, multi-eng team consumer product portfolio and rearchitecture effort. You will:
- Program manage one or more large scale product development efforts, partnering with multiple PMs and Eng teams to land critical software on time with high quality
- Structure project(s) into clear scopes of ownership, identify critical risks and tradeoffs and run these to resolution, and elevate critical decisions to leadership where required
- Work directly with both tactical stakeholders (Engineering, Product, Design), partner functions (CS, Legal/Compliance, Marketing) and executives (CEO, CPO, CTO) to resolve dependencies, communicate progress, and identify opportunities for acceleration.
- Track and communicate progress around the development efforts you manage
- Facilitate planning sessions, retrospectives, and decision-making forums that keep teams focused and aligned.
- Help define what great program management looks like at Flex, setting the foundation for future TPMs as we grow.
Key Qualifications
- Program management: 5 years of experience as a technical program manager, including driving large scale product builds with cross functional teams across Product Management, Design, Engineering, and Data/Analytics
- Technical: You are able to develop, iterate on, execute, and deliver a product roadmap and associated large scaled builds from concept → pilot → scaled landing (including migration), managing across multiple teams. Experience with agile and scrum helpful but not required.
- Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
- Communication: You have high attention to detail including precise and effective communication with senior stakeholders
- Scrappy: You are eager to wear multiple hats as a leader and a “doer”, who will do what is required to land impact for Flex customers at high quality rapidly.
- Pace: You want a fast-paced, entrepreneurial environment associated with a rapidly growing company
For working locations in NY/NJ/CA, the base salary pay range will be $ 239,000 - $262,000
Life at Flex:
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
We offer many employee benefits. For full time, U.S. based employees we offer:
- Competitive pay
- 100% company-paid medical, dental, and vision
- 401(k) company equity
- Unlimited paid time off with a PTO minimum 13 company paid holidays
- Parental leave
- Flex Cares Program: Non-profit company match pet adoption coverage
- Free Flex subscription
- Competitive Pay
- Company Equity
- Unlimited PTO
Salary : $239,000 - $262,000
