What are the responsibilities and job description for the Front Desk Assistant - Physical Therapy Practice position at Flexology Physical Therapy & Pilates?
Company Description
Flexology PT & Pilates is an innovative outpatient physical therapy clinic and group reformer Pilates studio dedicated to helping clients own their movement and own their life. Our approach integrates traditional physical therapy, Pilates-based rehabilitation, functional movement training, and a commitment to long-term wellness. We prioritize patient-centered care and evidence-based movement strategies to help individuals recover, move better, and feel stronger.
At Flexology, we foster a fun, team-based, and collaborative environment for both employees and clients. Our goal is to create an atmosphere where movement is celebrated, and clients feel supported throughout their fitness and rehabilitation journey.
We are looking for a highly motivated and skilled Front Desk Assistant to join our growing team! If you’re passionate about movement, value a holistic approach to rehab, and want to work in a dynamic, forward-thinking environment, this is the opportunity for you.
Role Description
- Greet and welcome patients and visitors in a friendly manner.
- Schedule and confirm appointments for patients.
- Answer and direct incoming phone calls.
- Assist patients with paperwork required for their treatment.
- Secures insurance information, eligibility, benefits and authorizations as applicable.
- Process payments and handle billing queries.
- Manage inventory and ordering of office and therapy supplies.
- Coordinate with therapists and other healthcare professionals to ensure smooth operation.
- Perform administrative tasks such as scheduling appointments and managing patient records.
- Maintain a clean and organized reception area.
- Provide information about the services offered at the clinic.
- Perform other administrative duties as assigned.
- Adhere to safety protocols to ensure patient safety during treatment.
- Be open to working some weekends as needed to accommodate patient scheduling.
Qualifications
- High school diploma or equivalent.
- Previous experience as a receptionist, preferably in a healthcare setting.
- Strong interpersonal skills to effectively communicate with patients and their families.
- Friendly and compassionate demeanor.
- Attention to detail and ability to follow instructions precisely.
- Proficiency in computer skills and electronic medical records (EMR).
- Compassion and empathy when helping patients.
- Passion for movement and a holistic approach to rehab and wellness
- Ability to work independently with little supervision while collaborating within a team-oriented environment
Why Join Flexology?
- Team-Based & Collaborative Culture – One of our core values is fostering a supportive, fun, and engaging environment for both employees and clients.
- Balanced Productivity Standards – We prioritize quality instruction and a positive work-life balance to enhance both instructor satisfaction and client experience.
- Comprehensive Employee Benefits (Full-Time Employees) – Including: PTO, 401(k), Health & Dental Insurance.
- Competitive Pay Structure – We offer a highly competitive salary with growth potential.
- Discounted Employee & Family Pilates/Fitness Membership – Because we believe in practicing what we preach and keeping our team moving!
- State-of-the-Art Facility – Teach in a brand-new, fully equipped Physical Therapy & Pilates studio featuring reformers, towers, and functional training equipment.
- Be Part of Something New & Innovative – Help build a modern Physical Therapy & Pilates studio that is reshaping the way fitness and rehabilitation work together.
If you're excited about bridging the gap between rehab and movement in a progressive, patient-focused environment, we’d love to hear from you!
How to Apply
Apply now by sending your resume and a brief cover letter to info@flexologystudios.com
Job Type: Full-time
Pay: $14.50 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $16
