Fulfillment Center Director

Welcome to Flexport, where we're revolutionizing the way companies move their goods around the world. As a Sales Operations Manager, you'll play a critical role in driving business growth and success.

About the Role

We're seeking a highly skilled and experienced professional to lead our sales operations team. Your primary focus will be on managing a process and a team on the operating floor.

You'll utilize the tools, processes, and operations that drive Flexport's mission to make global trade easy for everyone. Key Responsibilities:

• Coach, manage, and develop a team of 30-100.
• Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
• Create, manage, and support recognition programs across your department.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Ensure procedures are followed for building security and product loss prevention.

As a leader, you'll be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country.

Requirements:

• 2 years managing staff of 5 or more.
• Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality.
• Precise communication around external partner decisions, issues, risks, and new processes.
• Experience leveraging problem-solving and data analysis skills to drive high judgment decisions.
• Strong computer literacy skills, including usage of Google Sheets/Excel.
• Experience in warehousing, fulfillment, or transportation/logistics management.
• Experience working with SQL, creating and running reports.

What We Offer:

• A chance to be part of a dynamic and growing company that's changing the face of logistics.
• A collaborative and supportive team environment.
• Ongoing training and development opportunities.