What are the responsibilities and job description for the Solutions Consultant, Trucking position at Flexport?
Job Description
Job Description
About Flexport :
At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Build the solutions to help Flexport grow The opportunity :
As a Solutions Consultant within the new Sales Engineering organization for our Trucking Business Unit, you will wear many hats. First and foremost, you will be a subject matter expert (SME) for API integrations, enabling seamless collaboration between engineering, sales, and external partners. You will play a pivotal role in driving successful technical implementations and improving customer satisfaction from pre-sales through implementation and beyond. In addition, you will also support the broader sales organization by providing valuable data-driven insights about our product's performance to our customers. This role demands a blend of technical expertise, analytics prowess, program management skills, and customer-facing experience.
You will :
Technical Program and Project Management :
- Act as a technical liaison on API integrations for customers and TMS partners, from pre-sales through post-implementation.
- Collaborate with multiple engineering teams to design, implement, and test API integrations.
- Lead time-sensitive, cross-functional initiatives that involve product, engineering, sales, and customer success teams.
- Develop project plans, track milestones, and ensure timely delivery of customer and partner integrations.
- Proactively identify risks and resolve issues to maintain project momentum.
- Facilitate knowledge sharing and scalability by documenting processes, best practices, and technical solutions.
- Provide training and support to internal teams on API capabilities and integration workflows.
Data Analysis and Customer Engagement
Vendor Management
You should have :
Nice-to-Haves :
LI-hybrid
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com / privacy for additional information.
Salary : $9
