What are the responsibilities and job description for the Administrative Support Assistant position at FlexStaff?
Administrative Support Assistant
Suffolk, NY
Schedule: Monday – Friday, 8am to 4pm
Temp to Perm
FlexStaff is seeking a full-time Administrative Support Assistant for our client, a neurology practice in Suffolk County, NY. This position would report to offices in Port Jefferson, Commack and Shirley.
The Administrative Support Associate provides administrative support to licensed medical providers to ensure appropriate patient care and efficient office operations.
Responsibilities
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Confirms all appointments prior to date of service.
- Verify insurance and inform the patient of needed referrals before the date of service.
- Assists patients with copayments, and billing questions.
- Retrieve patient’s files in EMR, verify the information on file, and inserts new patient record forms, and information.
- Protect patient’s rights by maintaining a high level of confidentiality
- Arange taxis or call family members when necessary for transportation.
- Maintains reception area in a neat and orderly condition.
- Participates in the medical office emergency routine when required.
- Other duties as assigned.
Requirements
- High school diploma or equivalent; some college preferred.
- 1 year of experience working as a receptionist.
- Excellent grammar, spelling and punctuation.
- Exceptional customer service skills.
- Friendly and compassionate disposition
- Strong interpersonal communication skills
- Ability to maintain effective and organized systems to ensure timely patient flow.
- Ability to work independently or as part of a team.
- Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
