Sr. Project Manager

Flex Technology Group is the largest Brand-Neutral Managed Print Services provider with an industry-leading Nationwide footprint. We are service and solutions professionals, providing support to clients of all sizes and industries from coast to coast. Our vast support network and unique proprietary technology make us more than Best-in-Class - we're in a class of our own.

Position Summary

The Senior Project Manager will support the customer-facing project management department by leading large strategic revenue-driving projects. This includes creating large project plans, communication management, change management plans, detailed scoping sessions and organizing all project artifacts and leading in the implementation of large customer on-boards and hardware refreshments that help FTG grow our revenue. This role involves collaborating with various stakeholders (internal and external) to be a very visible role within the organization.

The salary range for this role is $115,000 to $120,000

Essential Functions and Responsibilities

Project Planning and Management: Create large project plans/schedules and drive execution to meet FTG’s financial goals.

Resource Allocation: Work directly with FTG’s Sr. Leadership team regarding the allocation and scheduling of resources, including personnel and equipment, to ensure project efficiency and effectiveness.

Documentation and Reporting: Maintain comprehensive project documentation, including status reports, meeting minutes, and project updates, and provide regular reports to management and clients.

Risk Management: Identify potential project risks and develop mitigation strategies to address them proactively.

Quality Assurance: Ensure that all project deliverables meet the company's quality standards and client expectations.

Problem-solving: Address and resolve any issues or obstacles that arise during project execution, ensuring minimal disruption to project timelines.

Cross Functional Leadership: Lead all members of the project team across all internal departments and work strategically with the Department Leaders to address any issues as you drive the project forward.

Continuous Improvement: Participate in post-project evaluations and contribute to the development of best practices and process improvements.

Stakeholder Engagement: Work closely with internal and external stakeholders, including business leaders, IT, Operations, Logistics, Service/Supplies and project managers, to ensure clear communication and alignment on project goals. Own facilitating meetings and workshops to gather input and provide updates on project progress.

Support and Training: Provide support to external end-users during the implementation of new customer processes/requirements. Work with Marketing in creating user guides and training materials to drive successful change management.

Continuous Learning: Stay updated on industry trends, best practices, and emerging technologies related to business analysis. Participate in training and development opportunities to enhance project management skills.

Qualifications and Experience

Minimum Qualifications:

· 5-7 years of experience as a Project Manager.

· Training in Agile & Waterfall methodologies.

· Must have Managed Print industry experience.

· Strong understanding of project management methodologies and tools.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

· Familiarity with project management tools (e.g., Monday.com, Smartsheet) is a plus.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Strong documentation and meeting note skills.

· Ability to work independently and as part of a team.

· Detail-oriented with strong organizational skills.

· Ability to travel up to 25% of time; adjust as necessary per customer needs.

Preferred Qualifications:

· 7 years of experience as a Project Manager.

· Experience with Healthcare customers.

· Experience with Monday.com, Smartsheet and Miro board tools.

· Project management certification.

· Prior experience with project budgets exceeding $1M.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. The job description does not constitute an employment contract or guarantee of employment. The organization reserves the right to hire, fire, or discipline the employees at its discretion.

EEO Statement

Flex Technology Group provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation, and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.