What are the responsibilities and job description for the Client Engagement Manager position at Flexton Inc.?
Flexton is an IT Solutions company formed in 2007 headquartered in San Jose, CA. We provide complete IT solutions for client's project needs by following industry standard software development methodologies in all of our development efforts. We work on-site, off-site and on-site/ offshore model.
Job Title: Client Engagement Manager – Strategic Accounts & Product Collaboration
Location: Sunnyvale, CA
Hourly Rate: $43-54/hr (Depends on County)
Strategic Accounts & Product Collaboration
We’re looking for a highly organized Program Manager to support strategic account execution while partnering closely with Product, Sales, and Customer teams. This role will be instrumental in aligning account-specific needs with product priorities, ensuring seamless coordination, timely delivery, and stakeholder alignment.
Key Responsibilities:
• Serve as the operational point of contact for high-impact accounts, helping drive cross-functional alignment and execution.
• Partner closely with Product Managers to translate customer needs and feedback into actionable insights and roadmaps.
• Build and maintain project plans for account-specific initiatives, tracking milestones and ensuring on-time delivery.
• Coordinate internal stakeholders across Product, Sales, Marketing, and Support to meet client objectives.
• Manage communications, documentation, and deliverables for key account programs, including QBRs and executive updates.
• Identify gaps, risks, and opportunities to streamline execution and improve client satisfaction.
Basic Qualifications:
• 3–5 years of experience in program or project management, with exposure to product development cycles.
• Strong understanding of cross-functional dynamics between Product, Sales, and Customer Success.
• MSFT office and Google tools
Preferred Skills:
• Experience working with enterprise or strategic accounts is a plus.
• Comfortable managing multiple projects in a fast-paced, high-growth environment
Suggested Skills:
• Excellent communication and organizational skills, with a proactive and solution-oriented mindset.
• Eager and Comfortable working direct with customers at times
Thanks & Regards,
Chandrashekhar Rao
chandrashekhar@flextoninc.com
Salary : $43 - $54
