What are the responsibilities and job description for the Technical Analyst II (Field Support) position at Flexton Inc.?
Technical Analyst II
Location: New Orleans, Louisiana, United States
USC and GC holders only
- W2
- Pay Rate: $24-29
Technical Analyst to support the auction locations of Slidell, Louisiana, United States
Qualifications
- Bachelor’s degree in related field and 5 years experience
- Working experience supporting end-user computing devices
- Working experience working with incident, problem, and change management,
- Working experience in an ITIL-based environment
- Working experience as a participant in a change management process
- Working experience of Microsoft Office products
- Willingness to travel up to 25%.
- Ability to walk, stand, squat, kneel and climb to perform essential job duties required to troubleshoot, repair, and maintain technology equipment
- Excellent customer service skills required. The ability to meet SLAs and update customer with progress.
- Additional Tech Certification: A , Network , MCP, MCDST
- Apple Certified Support Professional (ACSP)
- Network certificates
- Working experience in Series/AS400 support
- Working experience in wireless (Mobile, WiFi, WAP)
- Working experience in network
- Working experience in audio/visual
- Working experience in Project Management
- Experience communicating with stakeholders
Salary : $24 - $29
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