What are the responsibilities and job description for the Mamani Host position at FLHO?
Mamani, the newest restaurant from the Dallas-based hospitality group FLHO, features French cuisine with an Italian accent from Executive Chef Christophe De Lellis. The cooking is at once approachable, celebrates simplicity, clarity of flavor, and the excellence of the ingredients. The founders drew inspiration for the project from their French-born grandmother, whom they fondly call “Mamani.” Paris-born chef De Lellis brings inspiration from his food-loving grandparents as well; all four are Italian. Mamani is the flagship restaurant for the new Quad development in Uptown.
We are dedicated to offering opportunities to learn, grow, and develop as we build our team, which is focused on genuine hospitality, teamwork, and mutual support.
Host Summary
Daily Responsibilities and Expectations
- Understand and execute to the standard of Mamani’s service manual.
- Consistently welcome all guests and personally ensure they receive elevated hospitality.
- Effectively respond to all guests’ needs, requests, and questions graciously to ensure they receive elevated hospitality.
- Communicate and coordinate with Culinary Team and Management to ensure smooth flow and pace of service.
- Note guest notes into the reservations platform to customize guest experience while in the restaurant.
- Reservation book maintenance with Lead Reservationist and Management.
- All other duties as assigned.
Qualifications
Relevant Work Experience
Minimum Level:
1 year of related food and beverage experience in an upscale atmosphere.
Preferred Level:
1 years of related food and beverage experience in an upscale atmosphere
Requirements
Must be able to stand and walk for the majority of their scheduled shift.
Must be able to work in a fast paced and changing environment without losing focus or energy.
Must be able to lift 50 pounds with frequent carrying of smaller items.
Must be able to bend, reach, crouch and kneel frequently.
