What are the responsibilities and job description for the GUEST SERVICES AGENT (FULL TIME AND PART TIME) position at Flik Independent School Dining?

FISD

We are hiring immediately for full time and part time GUEST SERVICES AGENT positions.
Location : Washington University Olin Business School - One Brookings Drive Suite 1194, St Louis, MO 63130. Note : online applications accepted only .
Schedule : Full time schedule; Days may vary, 7 : 00 am to 3 : 00 pm or 3 : 00 pm to 11 : 00 pm. More details upon interview.
Requirement : Prior customer service or hotel operations preferred, but not required.
Internal Employee Referral Bonus Available
Pay Range : $17.00 per hour.

Free meals, uniforms and laundering service available at select locations.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1394231.

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Flik Independent School Dining has been leading the way in transforming private and independent school foodservice across 300 communities for over four decades. Our passionate team of associates is fully committed to delivering exceptional foodservice experiences every single time. Our meals are crafted from fresh, locally sourced ingredients, supporting sustainable agricultural practices that benefit our communities. But we don't stop at just foodservice we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily. By combining nutritious meals with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and programming, and doing whats right, every time.

We are Nourishing a Brighter Future.

Job Summary

Summary : Checks guests in and / or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.

Essential Duties and Responsibilities :

Completes the registration / check-in process by inputting and retrieving information from a computer system confirming pertinent information.

Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.

Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.

Balances and drops receipts according to accounting specifications.

Provides guests with information about the facility, services, and amenities.

Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.

Promptly answers the telephone and email inquiries. Retrieves and forwards messages to / from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.

Fields and resolves guest complaints or escalate for resolution to appropriate department.

Assists guests in emergency situations.

Maintains adequate supplies and functional equipment at the Front Desk.

Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.

Perform other duties as assigned.

Associates at FISD are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates : Medical, Dental, Vision, Life Insurance / AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

About Compass Group : Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

FISD maintains a drug-free workplace.

Salary : $17

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GUEST SERVICES AGENT (FULL TIME AND PART TIME)

What are the responsibilities and job description for the GUEST SERVICES AGENT (FULL TIME AND PART TIME) position at Flik Independent School Dining?

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