Quality Manager: Building Enclosure Systems

Founded in 1908, Flintco now employs nearly 800 people in 8 cities serving clients in healthcare, education, hospitality, sports and industrial. Flintco also self-performs concrete, steel erection and excavation. Nothing matters more to us than the quality and growth of our people. Our teams are smart, humble and disciplined. Flintco is recognized for its commitment to safety and quality, using Lean principles as a guide to continuous improvement. The five guiding principles of our Ethos are : Safety, Integrity, Quality, Accountability and Honesty. We live it every day.

Essential Duties and Responsibilities

All duties and responsibilities include those listed below. Other duties may be assigned as applicable. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Quality Manager, Building Enclosure Systems provides technical expertise regarding applied quality assurance / control measures, installation best practices, regulatory standards, and code requirements as they relate to building enclosure systems (i.e. waterproofing, exterior wall, and roofing systems). Additionally, this role supports the Senior Manager, Craft & Trade Quality in general project-specific quality implementation activities.

• Facilitates the development and review of Project-Specific Quality Plans, project-level policies, processes, and procedures in accordance with Flintco’s Quality Management Program requirements and project-specific Contract documents.
• Supports and follows up to ensure that project teams are following their Project-Specific Quality Management Plan.
• Builds and maintains system templates for various scopes and installation activities conducted in the field, including Flintco standard preparatory, initial, and follow-up quality activities specified for various scopes of work.
• Manages and tracks collection of data for field-provided Quality KPIs and metrics.
• Prepares and reviews quality requirements for pre-bid meetings and solicitations.
• Reviews the ITP’s submitted by the project team and Trade Partners prior to start work
• Controls, directs, and coordinates high-risk inspections with 3rd Parties and Trade Partners; provides buy-out support to the project team for procurement of testing agencies and consultants.
• Conducts site visits and inspections of work in place for critical assemblies and high-risk operations.
• Maintains oversight for document management of quality records as required by each Project-Specific Quality Plan, and reviews records from time to time for completeness.
• Reads and understands specifications, reference codes and standards
• Reviews and interprets contract drawings
• Provides training and coaching for functional / operational team members to identify key project risks, related to quality.
• Assist team with risk prevention planning and follow up
• Determines, communicates, and documents deficiencies and ensure they are corrected in a timely manner (NCR Log).
• Identifies and resolves problems in a timely manner, gathering and analyzing information skillfully to develop alternative solutions
• When necessary, reviews shop drawings and submittals for conformance with project specifications and contract requirements.
• Initiates Three Phase Inspection process. Conducts daily observations to ensure that all Three Phases of Inspection are undertaken and implemented as designed and document all results. Examine the work area to assure that all required work has been completed and is in compliance with the contract requirements and resolve any differences
• Verifies and document that all matters received for the project are in conformance with the approved submittal, are handled and stored appropriately, and are acceptable for use
• Knowledge / Skills / Ability
• 5 years of experience in construction management, focused on quality assurance and control oversight.
• Applied knowledge of the three-phased approach to Quality - preparatory, initial, and follow-up - as applied at the project level for construction execution.
• Working knowledge of design / construction work management systems, including Procore and Bluebeam.
• Currently maintain, or have the ability to obtain, IIBEC Registered Roof Observer, IIBEC Registered Roof Consultant, IIBEC Waterproofing Consultant, IIBEC Exterior Wall Observer, IIBEC Exterior Wall Consultant, IIBEC Building Enclosure Consultant, and / or USACOE Construction Quality Management - Contractor (CQM-C) certification.
• Experience ensuring field compliance with the following governance authorities, technical affiliations, and codes / standards : IBC, ANSI, ASTM, AAMA, NEBB, SPRI, IIBEC, LEED, and / or ISO-9001.
• Ability and expectation to spend 90-100% of time directly supporting Flintco Operations projects, and up to 10% developing / maintaining Flintco Quality program, personnel, and development initiatives.
• Able to work independently, gathering and defining work plans and applying appropriate problem-solving methods when necessary.
• Able to partner effectively with internal and external peers, management teams, and customers when planning and executing scopes of work.
• Able to communicate effectively with peers, supervisors, and managers on issues, trends, and assignments.
• Follows and enforces Safety Rules and Practices.
• Stop work, if necessary, to resolve matters that affect safety, quality, and / or inhibit the logical progress of work.

Education

B.S. Degree in Engineering, Architecture, Construction Management, or related field; or an equivalent combination of education and experience.

Experience

10-15 years of experience; or an equivalent combination of education and experience