What are the responsibilities and job description for the Team Member position at Flip factory zone?
Job description
Flip Factory Zone is Seeking Customer service oriented professionals to employ for our Grand Reopening.
Hiring Positions:
-Party Host/Hostess
-Customer Service Representative
-Cafe Attendant
-Attractions Attendant
-Safety Attendant
-Sanitation Expert
Birthday Party Host/Hostesswill provide friendly, responsive service to create an exceptional entertainment experience for our guests. A Birthday Party Host’s attitude greatly affects the overall experience with Flip Factory Zone and is the key to a successful birthday party experience that will be remembered forever. As Party Host you will oversee the function of your assigned birthday parties and/or group events. You have several main functions such as servicing birthday parties and group events, verifying waivers, set up and clean-up of the event, up-selling café items and party add-ons, and adhering to a strict timing schedule.
Customer Service Representativeare responsible for making sure every guest entering and going on the trampoline has a signed waiver and proper wristband. They are responsible for keeping up with ongoing promotions as well as any pricing updates and up-selling to benefit the customer when needed. Customer Service and Welcoming Attitudes are a MUST. You will be the first face guests see and your attitude and appearance will be their lasting impression.
Cafe Attendantsare to be certified in food handling safety (will certify if needed). They will be responsible for making sure all procedures are followed to keep food/cooler temperatures within guidelines, rotate stock, as well as prepare food for the birthday parties and events.
Attractions Attendants will be responsible for daily safety inspections of all trampoline attractions. They will also be responsible for making sure all guests follow safety rules as well as making sure they have the proper socks and wristbands. You need to be friendly and interact with guests of all ages to make sure they have the best experience with us.
Safety Attendants will be responsible for making sure all arcade games are up and running properly, alerting management if problems arise. They will also be responsible for running Ropes Course, Rock Climbing Wall, Bumper cars and Go Karts.
Sanitation Experts are responsible for maintaining the cleanliness of our park. While it is the responsibility of every employee to clean, Sanitation Experts will be working with the sole purpose of greeting our customer and sanitizing the facility.
Although these are primary functions, as a team player, you may be responsible for additional items outside of this scope to insure a great overall experience.
Qualifications:
- Willingness to be a Team Player and Hard Worker.
- Must be able to communicate clearly with supervisors & managers but especially with customers.
- Be able to reach, bend, stoop and frequently lift up to 25 pounds.
- Be able to work in a standing position for long periods of time (up to 10 hours)
- Weekend Availability.
Job Type: Part-time
Job Types: Full-time, Part-time
Pay: $10.00 - 12.00 per hour
- 18-32 hours
Typical end time:
- 10PM
Typical start time:
- 9AM
Work Remotely
- No
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 16 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 18 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Columbia, SC 29206 (Required)
Ability to Relocate:
- Columbia, SC 29206: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12