What are the responsibilities and job description for the M&A Broker position at Flippa.com?
We are looking for an enthusiastic Broker to manage and develop a portfolio of sellers, manage account conversions, client communication, and satisfaction. Proven experience in Account Management or Sales, preferably in a marketplace environment, and a degree in business, commerce, or marketing are highly regarded.
The key purpose of the Broker is to support Flippa’s high value buyers to obtain assets by tapping into a worldwide network of businesses looking to buy and sell.
As a Broker you’ll get to:
- Identify and pursue new business opportunities to win listings and manage them through to sale. This includes sourcing qualified sellers, understanding their business models and motivations, and positioning the platform as the ideal place to execute their exit strategy.
- Prospect potential clients and arrange meetings to showcase the platform's value proposition. Leverage outreach strategies, including personalized communication and strategic follow-ups, to convert interest into actionable opportunities.
- Cultivate relationships with the buyside community and manage key strategic stakeholder relationships. Build trust and credibility with repeat buyers, institutional investors, and strategic acquirers through consistent communication, insight sharing, and professional support.
- Develop marketing materials that articulate the organization’s expertise, qualifications, and services to potential clients. Collaborate with marketing and design teams to create compelling pitch decks, deal teasers, and other sales enablement collateral.
- Assist team members in presenting business proposals and negotiate optimal transaction terms. Support internal collaboration and work cross-functionally to develop winning strategies that align buyer and seller expectations.
- Maintain CRM hygiene using tools such as HubSpot to track leads, interactions, and opportunities effectively. Ensure all sales activity is accurately documented to support reporting, forecasting, and collaboration across departments.
- Act as the primary Broker for a portfolio of sellers, ensuring time-sensitive support by collaborating with internal departments like Customer Success. Provide hands-on guidance from initial onboarding through to deal closure, helping sellers navigate the complexities of the sales process.
- Allocate part of your time to buyer-side activities, understanding buyer needs and pairing them with relevant listings. Actively engage with high-intent buyers, present matching opportunities, and support them through the acquisition process.
- Spend part of your time managing listings for existing sellers and supporting their sales journey. Monitor listing performance, field buyer inquiries, and provide sellers with regular updates, feedback, and recommendations to improve outcomes.
- Provide strategic advice and guidance throughout the transaction process, ensuring a seamless client experience. Act as a deal shepherd—offering insight, removing friction, and aligning both sides toward a successful transaction.
- Conduct valuation-driven analysis of client-provided P&Ls and high-level metrics to determine an appropriate valuation range, with consideration of market benchmarks and comparable transactions. While familiarity with vertical-specific indicators (e.g., eCommerce conversion rates, SaaS churn) is expected, the analysis is not expected to be exhaustive—granular verification lies with the due diligence process.
- Support in the management and coordination of platform-generated legal documents, such as Letters of Intent (LOIs), Asset Purchase Agreements (APAs), and Sale and Purchase Agreements (SPAs). While Brokers are not expected to draft or modify legal contracts themselves, they are responsible for ensuring these documents are shared, understood by parties, and progressed through the platform workflow in a timely and professional manner.
- Lead post-transaction feedback sessions to refine strategies and improve ROI. Collect insights from both buyers and sellers to improve future advisory efforts and overall platform effectiveness.
- Travel for this role will be required to meet with buyers and sellers face-to-face. In-person engagements may include attending conferences, hosting client meetings, or joining due diligence sessions to build rapport and drive outcomes.
- Ad hoc duties as necessary for the business. This includes contributing to internal projects, training initiatives, or strategic tasks that align with broader company objectives.
To be successful, you will have:
- Proven work experience, preferably with at least 2 years experience in M&A, Brokering or a Sales role.
- Proven experience undertaking business analysis and process improvement is highly regarded.
- Previous experience in marketplace environment, digital asset sales will be considered an advantage
- Direct knowledge of the small business sales environment will be advantageous.
- Bachelor degree in business, commerce or marketing will be highly regarded.
- Ability to build personal relationships over-the-phone and in person
- Results oriented, independent and well organized
- Ability to work in a fast paced, deadline oriented environment
- Adaptive to dynamic market changes and ability to identify and seize business opportunities
- Profitability awareness, sales driven and entrepreneurial approach
- Strong written and oral communication skills
- Excellent business communication skills
- Motivated team player
- Good analytical skills
- Flexibility and comfort with ambiguity (We're a successful startup that will continue to grow and innovate aggressively.)
- A strong work ethic
- Have an interest in a start-up environment and interest in digital, online products and services.
Measures of Success as a Broker:
- This role is measured by the service provided (e.g. contact touchpoints) and by the TTV (Total Transaction Value) that the book of sellers represents.
- You will be measured on how many managed accounts convert to sale, the volume and quality of regular communication with the portfolio of clients and client satisfaction.
Own Your Future at Flippa
We are the #1 platform to buy and sell online businesses. We help more business owners sell and more investors acquire than any other platform on earth. We have ambitious goals to 5x our business in the next three years as we fast track progress and become the investment bank for the 99%.
Flippa’s mission is to give every business owner a pathway to exit. Our platform powers the trading of digital assets and online businesses; we invented the space and are the market leaders. Our unique peer-to-peer AI-based matching and complete deal-making platform, including integrated deal/data room, legal and due diligence products, and leading brokers, makes us the market leader without a peer. It’s a great time to join and own a big part of our future.
Are You a Fit?
- You possess a Think, Say, Plan, Do mindset and demonstrate this in everything you do.
- You are solutions-oriented.
- You thrive in a fast-paced, ambitious environment.
- You are results-driven with a positive attitude and a desire to “go the extra mile.”
- You have loads of initiative and can work autonomously while collaborating across teams.
- You love helping small business owners achieve their goals.
- You want to have some fun while making a significant impact.
Pay & Benefits
Flippa offers a creative, solution-oriented culture of smart and nice people. You'll work with passionate colleagues, tackle challenging problems, and enjoy competitive remuneration, including equity. We offer a suite of perks and benefits, including generous paid time off (birthday leave, study, volunteering, and preventative health) and budgets for wellness and personal growth.