What are the responsibilities and job description for the Front Desk/ Spa and Fitness Attendant position at Float Norfolk?
About Us
Float Norfolk is a small business located in Norfolk, VA.
Our work environment features:
- Wellness programs
- A relaxed atmosphere
- Company perks
- A safe work environment
- A vibrant atmosphere
Responsibilities:
- Warmly greet and welcome spa guests
- Deliver exceptional customer service to create a positive spa experience
- Assist guests with check-in and check-out processes
- Schedule spa appointments and maintain the appointment book
- Ensure cleanliness and organization of the spa reception area
- Answer phone calls and respond to inquiries regarding spa services
- Promote and upsell spa products and services to guests
- Accurately process payments and manage cash transactions
- Collaborate with fellow spa staff to ensure smooth operations
Skills:
- Strong organizational skills to effectively manage appointments and schedules
- Excellent sales abilities for upselling spa products and services
- Bilingual proficiency in English and Spanish is a plus
- Knowledge of retail math for accurate cash handling
- Ability to prioritize tasks and manage time efficiently
- Previous experience in retail or wireless sales is preferred
- Attention to detail to ensure accuracy in handling guest information
Note: This job description is not exhaustive. The employee may be assigned other related duties by their supervisor.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $12 - $15