What are the responsibilities and job description for the Co-Living Leasing Specialist position at Flock DC?
About Nest DC
Nest DC delivers a best-in-class, residential property management service. We are a mission-based, justice-oriented company that puts people and place first. We measure our profit in impact; excellent jobs, diversity, equity, and a thriving community. We spend locally, pay rent for the planet with our environmental policy, and invest in housing justice with our birdSEED Foundation.
Tending to homes and the people in them is our privilege. Our clients count on us to care for their investments, reduce risk, and reduce burden. We are partners and proxies for our clients. To succeed, our organizational design and systems must support a frictionless relationship. From technology to training, communications culture, and marketing, Nest DC is designed to be profitable, reputable, and impactful at once.
Pay Rate : Hourly base rate commission, estimated annualized total income of $65k-70k
Classification : Full time, Non-Exempt
Location : 87 Florida Ave Office and our portfolio properties
Office Hours : 9AM-6PM, M-F
Position Objective
The Nest DC Co-Living Leasing Specialist, driven by a commitment to excellence, strives to maximize property occupancy and elevate client satisfaction through expertly managing the leasing and turnover processes. This position will take ownership of in-person and virtual showings, lease negotiations, lease execution, and successful move-ins with the ultimate goal of happy new residents and impressed owners. They will commit to exceptional customer service while prioritizing Fair Housing practices and Nest DC property management standards. Through data-driven insights and proactive networking, they seek to forge strong partnerships, cultivate a robust resident pipeline, and contribute to the organizational growth and reputation of the Co-Living Department.
As such, the following will be core responsibilities :
Manage Marketing Leasing Process
- Manage and maintain online listings to optimize potential renter interest and minimize building vacancy
- Support a goal of 90% occupancy at assigned buildings
- Balance client's priorities for rental rate and lease terms, negotiating with prospects as necessary
- Collect important property information and have stong knowledge of buildings and room specifics. Be comfortable answering questions and cross-selling between buildings when appropriate.
- Utilize provided tools and best practices to schedule and conduct showings for properties
- Have a plan for each building and troubleshoot listings that are not leasing within expectations
- Explain the application process and requirements to prospects, work with them to complete applications
- Process applications on the same day, or within no more than 1 business day
- Keep the application dashboard updated, approving, denying or closing out applications in a timely manner and within the guidelines
- Accurately offer, monitor, and execute leases to prospects ensuring correct terms, addenda, and attachments. Cancel offers that are past the deadline.
- Track executed leases and be able to report trends and statistics and trends back to the team
- Network & form partnerships with potential lead funnels to build a pipeline of prospective residents
- Work with the Nest DC social mediateam to take marketing videos and content for website, marketing, and social media.
- Utilize client feedback and team tasks to analyze processes and systems, identifying improvements or changes that can be made internally
- Maintain practices in line with Fair Housing laws
Manage Move Turnover Process
Community Building Resident Relations
Qualifications
Position Requirements
Knowledge, Skills, and Abilities Required for Success
The pay range for this role is :
23 - 26 USD per hour(Washington, DC)
PI261354254
Salary : $23 - $26
