What are the responsibilities and job description for the Flight Technician position at Flock Safety?

The Opportunity

Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field. This is an important role that is crucial to the success of our business.

How you'll make an impact :

Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 24” holes.
Assemble, kit, and install various ancillary components and Flock Safety products.
Mount solar panels on poles, as well as attaching external batteries to solar panels.
Affix license-plate reading cameras to poles, angle to capture desired footage.
Work on both public and private roads, working often on equipment 10-12’ high.
Occasionally working with a bucket truck and / or ladder to work on equipment up to 30’ high.
Repairing minor breaks in underground irrigation or private wiring.
Adhere to daily schedule by showing up prepared and on time.
Complete work in a reasonable time frame.
Provide installation pictures via the Flock field app.
Perform work in safe and professional manner.
Meet with customers to discuss installation options and perform site surveys.
Communicate effectively with both internal teams and customers.
Driving (and bringing home daily) a Dodge Promaster 1500 or similar company vehicle.
Daily inventory management and reporting.
Project coordination between end users and deployment teams.

The Skillset :

This role requires frequent / continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.

Prior experience with field work is a plus : construction, security systems, low voltage wiring, or similar.

Prior knowledge or willingness to be trained to operate and drive a bucket truck on occasion.

Comfortable driving a work van(Ford Transit) and occasionally a 1 ton pickup truck(Ram 3500) or towing a small trailer.

Prior use of tow behind compressor, stand on skid steer(Toro Dingo) or ride on skid steer(Bobat) is a plus (training included)

Must be comfortable working on and around ladders / heights.

Handyman-like experience whether personally or professionally.

Able to think on your feet and while using your hands.

Time-management and communication skills.

Highly organized.

Desire to work outdoors and comfortable working in all weather conditions.

General knowledge for all things tech, and the ability / desire to learn and work with new software / tools.

Positive and professional demeanor.

Willingness to go outside your comfort zone when the situation requires it.

Basic knowledge of computer skills, Salesforce, Google Suite and email.

Required Availability : Work hours are M-F during daylight hours. As a traveling technician you may be asked to work extended hours, and some Saturdays in order to meet project deadlines and customer expectations.

Travel : Expect to be on the road at least 3 weeks a month, including weekends performing installation activities across the US.

Physical Activities Performed Frequently :

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

Remaining in a stationary position, often standing or sitting for prolonged periods.

Moving about to accomplish tasks or moving from one worksite to another.

Adjusting or moving objects up to 75 pounds in all directions.

Communicating with others to exchange information, often over the phone.

Repeating motions that may include the wrists, hands and / or fingers.

Operating machinery and / or power tools.

Operating motor vehicles or heavy equipment.

Constantly assessing the accuracy, neatness and thoroughness of the work assigned.

Environmental Conditions and Physical Demands :

Occasionally working in seasonal high and low temperatures.

Frequently working in outdoor elements such as precipitation and wind.

Occasionally working in noisy environments.

Occasionally working in hazardous conditions : near highways or heavy traffic.

Frequent sedentary work that primarily involves sitting / standing.

Constant light work that includes moving objects up to 20 pounds.

Frequent medium work that includes moving objects up to 50 pounds.

Occasional heavy work that includes moving objects up to 100 pounds or more. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

Salary & Equity :

In this role, you’ll receive a starting salary of $57,200 as well as stock options.

About Flock Safety :

Flock Safety provides a public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society.OUR STORY : We believe a safer future is within reach, but we know it takes hard work to make it real. So we do the work. We take the extra steps. We cut no corners. We set the standards then raise them, and set them again. We empower communities to take part in their safety.Because in a world where safety and peace of mind can often feel out of reach, we set out to change that — building thoughtful technology, connecting better insights, and delivering a more objective result. In service of making the unknowable known and decoding complexity, we break away from the pack to help you see the world we see — unbiased in its pursuit of safety and one step closer to crime-free, every day. Flock Safety. Together, we partner with communities to eliminate crime and shape a safer future.

Salary : $57,200

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