What are the responsibilities and job description for the Project Coordinator position at Floor Coverings International of St Petersburg?
Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000 customers give us an average of 4.8 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need hire Production Coordinators across the nation. We are looking for hard-working, service-minded individuals.
The Floor Coverings International Project Coordinator is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably.
Job Details & Perks:
The Floor Coverings International Project Coordinator is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably.
Job Details & Perks:
- No experience required
- Paid training provided
- Full-time
- Company vehicle or mileage provided for work appointments
- Act as main POC (point of contact) for customer once sale is closed by Design Associate
- Meet with branch staff weekly to discuss recent sales and review customer expectations and product orders.
- Site visits and follow up on delivery of materials required and ordered before job start at Oldsmar warehouse .
- Schedule the job to meet the schedule of customer and installers.
- Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.
- Communicate job progress daily with installers and customer, determ
- Discuss and obtain written permission for any changes in contracted work.
- Coordinating any in the field purchase requirements to complete job
- Deliver on expectations contracted in the sales process.
- Walk the customer through job at completion and collect final payment.
- Manage job to hit profit objective..
- Resolve conflicts and complaints immediately.
- Be available for Local Events and Shows.
- Complete every job activities to include providing installers with tshirts, yard signs and placement of door hangers
- Continue to educate self on new flooring.
- Attend weekly meeting with Franchise Owner and team at scheduled time.
- Updates logged daily with status of job and upcoming schedule.
- Work weekly and monthly to hit sales installation goals.
- Make decisions and act in accordance with Floor Covering Internationals core values and mission.
- Leadership skill to manage installers and handle conflict appropriately.
- Excellent customer service focused communication skills.
- Able to maintain organization while working on multiple sites.
- Able to problem solve productively.
- Able to make reasonable decisions.
- Portrays a professional image.
Salary : $40,000
