What are the responsibilities and job description for the Office Assistant position at Floor Coverings International Spokane?
Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000 customers give us an average of 4.8-star rating.
As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials.
Core Values
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000 customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials.
Core Values
- Deliver what you promise.
- Respect the individual.
- Have pride in what you do.
- Be open-minded to possibilities and practice continuous improvement.
- Engage in the community and make it fun!
- Be at office from the hours: 2pm-6pm Monday-Friday
- Creating raving fans by providing extra mile service
- Keep show room and office organized and presentable.
- Assist in development, management & delivery of local marketing tactics.
- Resolve customer conflicts.
- Communicate with installers and customers on start dates and times.
- Update the customer with ongoing details of installation and job progress.
- Take payments
- Answer Phones/Text Messages
- Sign for Deliveries
- Excellent customer service skills
- Strong communication skills, particularly over the phone.
- Organized, detail oriented, and able to multi-task.
- Able to work independently without supervision.
- Part -time
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000 customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
Salary : $12
