Installation Manager

Benefits :

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Role : Flooring Installation Manager Location : The Greater Champaign, IL area

Company Overview : Floor Coverings International is a locally owned and operated franchise dedicated to delivering exceptional flooring solutions while creating a welcoming and customer-focused environment. Our commitment to outstanding service and quality drives our goal to make a lasting, positive impact on customers and the local community.

Position : Flooring Installation Manager As the Installation Manager at Floor Coverings International, you will be instrumental in leading our operations and supporting our business growth. Serving as the primary point of contact for our valued customers, you’ll ensure their satisfaction from start to finish. This role demands strong leadership, outstanding multitasking abilities, and meticulous attention to detail to uphold our standards of excellence.

Flooring Installation Manager Benefits And Perks :

Competitive Salary : $55,000-$65,000 - Reflective of experience and industry standards.

Bonus Opportunities : Performance-based incentives.

Paid Vacation and Holidays : Comprehensive time-off benefits.

Company-Provided Computer : Technology to support productivity.

Family-Owned Environment : Friendly, supportive, and team-oriented workplace.

Paid Training and Ongoing Development : Invested in your growth.

Full-Time Schedule : Monday through Friday (some weekends when necessary).

Flooring Installation Manager : Qualifications This role is perfect for a motivated individual ready to bring their expertise and leadership to a growing team!

Industry Expertise : Demonstrated experience in flooring production management.

Excellent Communicator : Skilled in both phone and in-person interactions to ensure seamless coordination.

Strong Industry Network : Established connections with reliable installers and suppliers.

Production Management Skills : Proficient in planning, scheduling, and optimizing workflows for efficient production.

Tech-Savvy : Comfortable using various computer systems and industry-related software (ex. Salesforce, Excel, Outlook, etc).

Proactive Planner : Anticipates challenges and adapts strategies to ensure project success.

Bilingual Advantage : English / Spanish proficiency is a plus.

Growth-Oriented Mindset : Excited to contribute to a fast-paced, high-growth, start-up environment.

Organizational Excellence : Highly organized, with a strong ability to multitask and manage details effectively.

Confident Decision-Maker : Capable of making independent decisions when necessary.

Forklift Operation (Preferred) : Experience with forklift operation is a plus; training is available if needed.

Transportation : Company vehicle available for traveling to job sites.

Compliance : Willingness to undergo and pass a background check.

Flooring Installation Manager : Key Responsibilities

Customer Relationship Management : Build and nurture lasting relationships to enhance customer satisfaction and retention.

Communication : Provide customers and installers with clear updates on project start dates and timelines.

Team Collaboration : Hold weekly meetings with sales staff to discuss new sales and ongoing projects.

Installer Recruitment and Vetting : Proactively seek out and evaluate installer talent.

Installer and Vendor Management : Oversee installer and vendor relationships, ensuring consistent quality and dependable partnerships.

Conflict Management and Negotiation : Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.

Daily Production Coordination : Communicate daily with installers to provide updates on project timelines and address any immediate needs.

Problem Solving and Resolution in Construction : Address and resolve challenges during construction to keep projects on track.

Warehouse and Inventory Management : Organize and oversee product storage, ensuring efficient and orderly warehouse operations.

On-Site Quality Control : Conduct regular job site visits to verify that work meets company standards and customer expectations.

Inventory and Ordering : Accurately order, track, and manage job-specific products.

Product Management : Oversee product allocation and manage job costs efficiently.

Documentation : Take before-and-after photos for every project to ensure accountability and quality

Customer Satisfaction : Strive for 5-star ratings on every project by delivering exceptional service and maintaining positive customer relationships.

Compensation : Salary range $55,000-$65,000 plus bonus opportunities

Meet the local owner : Calvin is a proud new franchise owner in Illinois, bringing his passion for hard work and community to his growing flooring business. As a dedicated family man, he thrives on the support of his wife and six children, who inspire him daily. Calvin is excited to expand his business team by hiring a Project Manager who will play a key role in delivering exceptional service to his customers and driving the success of his business.

When he is not working, Calvin is busy managing his homestead. His farm is a lively sanctuary, home to chickens, dogs, cats, cows, pigs, a horse, bison and fruit trees.

With a deep appreciation for teamwork, community, and the rewards of hard work, Calvin is eager to grow his business with you!

If you are a motivated individual with a strong desire to manage both people and operations, and if you are excited about the opportunity to work for a company renowned for its commitment to customer service and integrity, apply today to join our team and make a positive impact on the local community.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Salary : $55,000 - $65,000