What are the responsibilities and job description for the Customer Service Representative position at Floor & Decor Holdings, Inc.?
About Us
Floor & Decor Holdings, Inc. is a leading home decor retailer dedicated to providing an exceptional customer experience. Our team members are passionate about delivering outstanding service and helping customers achieve their home decorating goals.
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer service, processing transactions, and maintaining a clean and organized store environment.
Responsibilities:
Requirements:
Why Work with Us?
Floor & Decor Holdings, Inc. is a leading home decor retailer dedicated to providing an exceptional customer experience. Our team members are passionate about delivering outstanding service and helping customers achieve their home decorating goals.
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer service, processing transactions, and maintaining a clean and organized store environment.
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Process transactions accurately and efficiently.
- Respond to customer inquiries and resolve issues promptly.
- Maintain a clean and organized store environment.
Requirements:
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
Why Work with Us?
- Bonus opportunities at every level.
- Career advancement opportunities.
- Relocation opportunities across the country.
- 401(k) with discretionary company match.
- Employee Stock Purchase Plan.
- Referral Bonus Program.
- A personal holiday and Volunteer Time Off program.
- Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).
