What are the responsibilities and job description for the Pro Services Representative position at Floor & Decor?
About the Role
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- We are seeking a Pro Services Specialist to join our team at Floor & Decor. ">
- As a Pro Services Specialist, you will be responsible for supporting the PRO desk in-store by handling phone calls, managing orders, and following up with customers. ">
- You will also provide customer support and escalate issues while maintaining comprehensive knowledge of Floor & Decor products. ">
- Your goal will be to educate customers on the PRO business and expand their participation in our programs. ">
Key Responsibilities
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- Support the PRO Desk ">
- Manage Orders and Follow Up with Customers ">
- Provide Customer Support and Escalate Issues ">
- Maintain Product Knowledge ">
- Educate Customers on the PRO Business ">
- Coordinate In-Store Activities for PRO Customers ">
Estimated Salary: $40,000 - $60,000 per year
">About Floor & Decor
">Floor & Decor is a leading retailer of flooring and home decor products. Our stores offer a wide selection of products from top brands, and our team of experts is dedicated to helping customers find the perfect solution for their needs.
">We are committed to providing an exceptional customer experience and building long-term relationships with our customers. If you share our passion for delivering outstanding service and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.
Salary : $40,000 - $60,000
