Quality Control Coordinator

PURPOSE
This position is responsible for the implementation and management of the Distribution Center’s Quality Control Program which includes the coordination, performance and execution of inspection, remediation and packaging standards related to the program. The Quality Control Coordinator is also responsible for assuring the quality of the work meets or exceeds Floor and Decor’s requirements and maintains the standard of excellence established by the Compliance Department.

MAJOR RESPONSIBILITIES

• Manage projects and labor on projects related to improving the quality of goods and/or improving processes within the Distribution Center
• Document and communicate all quality issues within the Distribution Center to the appropriate personnel
• Audit inbound and outgoing shipments for quality issues
• Maintain equipment and housekeeping standards
• Ensure warehouse flow and planning is maintained
• Ensure proper stock rotation and all supplies needed for the warehouse are available for use (i.e. RF units, batteries, equipment etc.)
• Assist with physical inventories
• Ensure safety standards are met and comply with OSHA and MSDS standards
• Demonstrate a thorough understanding of compliance with the company’s safe lifting practices
• Document attendance and participate in reviews for team members, coach, train and mentor members of the distribution team in the areas of quality
• Act and work in a manner that is consistent with company’s core values

MINIMUM ELIGIBILITY REQUIREMENTS

• 2-5 years of warehouse experience
• Industry experience in a warehouse or distribution center preferred
• Proven track record of delivering results and streamlining operations
• Ability to record and organize all necessary documentation for the implementation, maintenance and effectiveness of the Quality Control Program
• Warehouse Management System experience (Manhattan preferred)
• Strong problem-solving and analytical skills
• Ability to work independently, within a team across all levels and diverse cultures, and the ability to lead team projects
• Excellent communication skills (verbal and written)
• Ability to multi-task, meet deadlines and work in a fast-paced environment
• Must be detail-oriented and organized
• Possess excellent interpersonal and customer service skills
• Strong computer skills including Microsoft Office Suite
• Must have a valid driver's license and pass pre-employment background check which includes MVR

Other

• Follow, communicate and serve as a role model for company policies, procedures and F&D organizational goals
• Reinforce Company’s Mission, Vision and Values by fostering the delivery of high quality customer service
• Other duties may be assigned as appropriate and in accordance with business needs

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

• This position is hourly, knowing it may include hours which exceed eight hours in a day or forty hours in a week.
• Occasional travel required including air and car travel.
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

PHYSICAL/SENSORY REQUIREMENTS
Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Support Center Associates
Provide leadership and support training on all Safety programs, processes and procedures, insuring that every associate is properly trained for their position.
Follow established Safety procedures in all aspects of work assignments applicable to the position. This includes participating in all Safety related training and acquiring certifications. Each associate is responsible for Safety at the Store Support Center and when visiting other company work locations. All Safety concerns must be brought to the attention of the management of a location and/or the Store Support Center Safety Department immediately.

NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.

Benefits & Rewards

• Bonus opportunities at every level

• Career advancement opportunities

• Relocation opportunities across the country

• 401k with discretionary company match

• Employee Stock Purchase Plan

• Referral Bonus Program

• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.