What are the responsibilities and job description for the General Manager - Tampa position at Flooring Services, LLC?
Flooring Services and our affiliated entities has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.
SUMMARY: The General Manager is responsible for overseeing all aspects of the flooring services business, ensuring efficient operations, high-quality service delivery, and strong financial performance. This role provides leadership to teams across sales, project management, installation, and administrative functions. The General Manager plays a crucial role in strategic planning, customer relationship management, operational efficiency, and overall business growth.
Every effort has been made to ensure a complete job description. However, this document in no way implies that these responsibilities are the only duties you may be required to perform. The omission of specific duties does not exclude them from the position, especially where the work is similar, related, or a logical assignment for the role. Flooring Services, LLC is an Equal Opportunity Employer and does not discriminate. All employment decisions are based upon qualifications, merit, and business need.
Essential Job Functions
SUMMARY: The General Manager is responsible for overseeing all aspects of the flooring services business, ensuring efficient operations, high-quality service delivery, and strong financial performance. This role provides leadership to teams across sales, project management, installation, and administrative functions. The General Manager plays a crucial role in strategic planning, customer relationship management, operational efficiency, and overall business growth.
Every effort has been made to ensure a complete job description. However, this document in no way implies that these responsibilities are the only duties you may be required to perform. The omission of specific duties does not exclude them from the position, especially where the work is similar, related, or a logical assignment for the role. Flooring Services, LLC is an Equal Opportunity Employer and does not discriminate. All employment decisions are based upon qualifications, merit, and business need.
Essential Job Functions
- Provide leadership and strategic direction to all departments, ensuring alignment with company goals.
- Oversee daily operations, including sales, project management, installation, and customer service.
- Develop and manage budgets, ensuring financial targets are met while maintaining cost efficiency.
- Monitor and analyze business performance metrics to drive continuous improvement.
- Ensure projects are completed on time, within budget, and in accordance with quality standards.
- Build and maintain strong relationships with clients, suppliers, and subcontractors.
- Oversee employee recruitment, training, and performance management to build a high-performing team.
- Implement and enforce safety policies, ensuring compliance with OSHA and other regulatory standards.
- Drive business growth through new client acquisition and expansion of service offerings.
- Resolve customer concerns and escalations in a professional and timely manner.
- Stay updated on industry trends and innovations to enhance competitive positioning.
- Lead process improvements to increase efficiency and reduce costs.
- Ensure proper inventory management and procurement practices.
- Represent the company in industry events, networking, and community engagement.
- Assist in developing and executing marketing strategies to drive brand awareness.
- Collaborate with stakeholders to identify business development opportunities.
- Bachelor's degree in Business Administration, Construction Management, or a related field preferred.
- 5 years of experience in a management role within the flooring, construction, or related industry.
- Proven leadership experience with the ability to motivate and develop teams.
- Strong financial acumen, including budgeting, forecasting, and P&L management.
- Excellent communication, negotiation, and customer service skills.
- Knowledge of flooring materials, installation methods, and project management best practices.
- Proficiency in business software, including Microsoft Office and industry-specific project management tools.
- Ability to problem-solve and make decisions in a fast-paced environment.
- Valid driver's license and ability to travel to job sites as needed.
- Office and field environment, with visits to project sites required.
- May involve exposure to construction environments, dust, noise, and varying weather conditions.
- Requires flexibility in work hours, including occasional evenings or weekends.
- Ability to multitask and prioritize competing demands effectively.
- Strong problem-solving skills and attention to detail.
- Capacity to manage stress in a fast-paced, high-pressure environment.
- Physical ability to inspect job sites, including walking, standing, and occasional lifting of up to 50 lbs.
- Medical, Dental and Vision coverage
- 401K
- Paid Holidays
- Vacation and Personal Time
- Employee appreciation events
- This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.
- Resumes submitted without annual compensation will not be considered.
