Front Desk Clerk Job Description at FloorTec Restoration

We are looking for a proactive and organized Front Desk Clerk to join our team at FloorTec Restoration in Yankton, SD. As an Front Desk Clerk, you will play a crucial role in ensuring the smooth and efficient running of our office operations.

If you are a motivated individual with a passion for organization and office support, we want to hear from you! As a Front Desk Clerk at FloorTec Restoration, you will have the opportunity to play a key role in our day-to-day operations and contribute to our continued success.

About Us

FloorTec Restoration is a locally owned and operated restoration company serving the Yankton, SD area. We specialize in carpet cleaning, water damage restoration, mold remediation, and more. With over 20 years of experience in the industry, we pride ourselves on providing top-quality services to our clients and ensuring their satisfaction with every job. Our team is dedicated to delivering exceptional results and exceeding customer expectations. Learn more about us at our website. https://www.floortecrestoration.com/

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 5 years (Required)
• QuickBooks: 2 years (Preferred)
• Microsoft Office: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Job responsibilities:

• Assist Administration with Scheduling and follow through on projects.
• Update and maintain office documents includes but not limit to contractor and vendor contact,
• Monitor Supply levels and purchase as needed.
• Coordinate vehicle and equipment maintenance-
• Communicate job status and send documents to insurance adjusters and clients.
• Answering phone and booking jobs.
• Cleaning and Laundry as needed.
• Assisting on Fire and large contents jobs with documenting items.

Requirements:

• Must be ambitious and able to focus on deadlines
• Working knowledge of office equipment, like printers, computers.
• Must be fluent on keyboard
• Software integration knowledge
• Proficiency in Microsoft Office & Excel.
• Ability to prioritize work and be highly organized
• Punctual and Dependable Attendance
• Good written and verbal communication skills
• Handle sensitive information in a confidential manner
• Coordinate office procedures
• Provide polite and professional communication
• Implement clerical duties and administrative processes
• Conduct data entry
• Go on jobsites to assist in Inventory documentation.
• Must be self motivated and enjoy cleaning and organizing