What are the responsibilities and job description for the Operations Manager position at FloraCraft?

Description : Who we are :

FloraCraft Corporation is a family-owned, Michigan-based company and the world's leading manufacturer of foam products for the craft and floral industries. For over 75 years we have been dedicated to making it easy for creators everywhere through our innovative and high-quality products.

At FloraCraft, we pride ourselves on our commitment to excellence, diversity, and sustainability. Our team is the heartbeat of our organization, driving innovation and providing exceptional products to our customers.

We believe in giving back to our community by supporting the arts, education, sports, and other initiatives that make Ludington a wonderful place to live and work. Our mission is to honor our heritage by delivering superior products and services, fostering a fun and inclusive workplace, and contributing positively to our community.

What you'll do :

FloraCraft is seeking a dynamic Marketing Administrative Assistant to join our fast-paced Marketing Team! In this support role, you'll assist with a range of marketing and administrative tasks, including website updates, event support, data management, and consumer relations. If you have a keen eye for detail and excel in organization and problem-solving, we'd love to consider you for our team!

Assist with website updates, coordinating photography and video shoots, and managing digital assets.
Help to organize marketing events, trade shows, and promotional activities, including logistics, material preparation, and vendor coordination.
Maintain content databases and budget ledgers, tracking marketing metrics, and generating reports.
Coordinate interactions with consumers and influencers, handling inquiries, supporting influencer relationships, and executing sampling campaigns.
Support the execution of branding strategies and promotional goods, ensuring consistency across all marketing materials and platforms.
Manage web-based asset systems, including uploading and organizing images and ensuring accurate meta-tagging.
Coordinate customer setup and maintenance on Shop.FloraCraft.com, including data verification and routine customer reviews.
Assist with email contact maintenance and reporting.
Provide administrative assistance, including scheduling meetings, managing calendars, and handling correspondence.

What you'll need :

Maintain high-quality work by preventing errors through meticulous attention to detail.

Efficiently handle administrative duties by managing multiple tasks, prioritizing work, and maintaining an organized workspace.

Exhibit strong written and verbal communication skills for interacting with team members, clients, and vendors.

Familiarity with office software (e.g., Microsoft Office Suite), marketing tools (e.g., social media platforms), and digital asset management systems.

Manage time effectively to meet deadlines and handle the fast-paced nature of marketing activities.

Identify issues and find solutions quickly to maintain smooth operations and support the marketing team.

Provide excellent customer service by interacting with consumers and handling inquiries to ensure a positive experience.

Collaborate effectively with cross-functional team members.

Why Join Us?

Competitive wages

Opportunity to work with a great culture

Great Benefits - vacation, medical, dental, vision, FSA, company-provided life insurance and short-term disability, company sponsored long-term disability, job-related tuition reimbursement, 401(k) and profit sharing.

Compensation : $18.00 - $22.60 / hour

Requirements :

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Salary : $18 - $23

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