What are the responsibilities and job description for the Branch Manager, King St, Northampton, MA position at Florence Bank?
Are you looking for an employer that provides 5 weeks of PTO and benefits upon hire, focuses on advancement opportunities, and has an overall average employee tenure of a decade? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all!
At Florence Bank, we offer:
- Competitive salary
- Generous paid time off
- 12 paid holidays
- Dynamic work culture
- Fun work environment
- Weekly pay schedule
- Medical, dental, Vision and life insurance upon hire
- 401K plan with dollar-for-dollar match
- Profit sharing bonus after two full calendar years of employment
- Robust wellness program with monetary incentives
- $5,000 tuition reimbursement each calendar year
We are currently seeking candidates to join our exceptional team for the following position:
Job Title: Branch Manager
Location: King St Office
Position Summary: Oversees the management and growth of a branch office while focusing on the mission and vision of the bank.
Essential Functions:
- Consistently provides superior professional service to internal and external customers.
- Consistently meets expectations of teamwork, punctuality, and regular, reliable attendance.
- Effectively performs in the area of employee management and development through conducting regular staff meetings; monitoring staffing levels; demonstrating strong communication, coaching, and training of staff; conducting performance evaluations; focusing on staff development; and ensuring employee engagement.
- Demonstrates effective knowledge and management of all bank policies and procedures.
- Opens, maintains, and services deposit accounts and ancillary services.
- Effectively originates mortgages and home equity loans.
- Demonstrates strong leadership skills.
- Supports branch staff with questions, exceptions, and problem solving.
- Demonstrates commitment to personal and professional development by attending programs/seminars and participating in business development and networking opportunities.
- Actively works towards branch growth goals.
- Serves as a board member/volunteer for at least one not-for-profit organization. Commits to a minimum of 24-hours of volunteer service annually.
- Complete understanding of Business Continuity Plan and procedures.
- Maintains a working knowledge of the BSA requirements and related policies and procedures.
- Provides support to all branches.
Other Responsibilities: Assumes additional responsibilities, as requested.
Education, Experience, and Skills Required:
The following skills, experience, or background are necessary (with or without accommodation) for this position.
- Undergraduate degree or equivalent experience in a business-related field.
- A minimum of five (5) years of retail banking experience with demonstrated leadership and management experience.
- Strong interpersonal and communication skills.
- Strong knowledge of current technology and ability to adapt to changing technology.
Physical Demands/Conditions Requirements:
- General office environment.
- Sits for an extended period.
- Frequent use of computer.
Equipment Used:
- General office equipment.
- Frequent use of computer.
In addition to being responsible for completing an accurate Large Currency Transaction record for each cash transaction in excess of $10,000, Customer Service Representatives and Lenders are responsible for properly identifying all new bank customers in accordance with the bank’s Customer Identification Program.
All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer.
Florence Bank is an Equal Opportunity Employer; Veterans, disabled, diverse candidates are encouraged to apply.
