What are the responsibilities and job description for the Host position at Flores Concepts?
What we provide:
- Employee Dinning Discounts
- Career Progression Opportunities
- Diverse Cultural Staff
Hosts are the first and last impression to the guests. We need hosts that will provide a lasting impression to win our loyal fans.
Duties include:
- Open to close and close to open.
- Welcoming guest upon arrival and correctly entering guest information on waiting list or checking them in for their reservation.
- Seating guests at clean and set tables with clean menus.
- Planning reservations and keeping a proper rotation so that each server receives the right number of guests.
- Answering the phone, with the correct greeting, and noting reservation information and noting guests special requests.
- Menu knowledge is key so that answers can be given over the phone or while a guest is waiting for their table.
- Taking to go orders and properly entering order into POS.
- Communicate to serving staff and bussers when changes are made to sections and tables.
- Thanking the guests for visiting when they depart from the restaurant.
Requirements:
- Must be 18 of age or over
- Capacity to give fan winning customer service in a fast-paced work environment.
- Good verbal communication skills
- A smile loudly positive attitude.
- Ability to work standing for a significant amount of time
- Excellent organization and problem solving skills.
