What are the responsibilities and job description for the Program Assistant (23185) position at Florida Agricultural and Mechanical University?
Position Vacancy Announcement
Florida A&M University is pleased to announce the acceptance of qualified applications for the vacancy Program Assistant for University Housing Central Office.
Responsibilities
This position consists of work assisting in managing one or more office functions or operations within a unit; Maintaining an organized office environment by managing files and office equipment; Drafting and managing communications such as emails and memos for students; Responds to telephone, walk-ins, and the department emails in a timely method; Assist in planning and executing program-related events such as workshops, trainings, orientation sessions, and resource fairs; Serve as a point of contact for students, providing guidance and directing them to appropriate resources; Input data, reconciles facility rosters, and maintain accurate records of student applications, assignments, occupancy, cancellations, room vacancies, no-shows, housing charges, account information and other area related to assignments; Process transmittal of payments, charges adjustments, deletions, and refunds to student housing charges in a timely manner; and assist with room placements and reassignments of special interest groups. Must be able to use one or more of the following operating systems: Microsoft Office, Peoplesoft and StarRez to manage student records, databases, and reports. Provide assistance with data reporting, developing and implementing office policies and procedures.
Serves as liaison and assist with representing University Housing at all other university departments and external agencies.
Minimum Qualifications
A high school diploma or equivalency and four years of related experience; or a combination of post high school education and experience equal to four years.
Recommended Competencies
Ability to communicate effectively, verbally and in writing;
Advanced ability to gather, interpret, report, and/or edit information;
Knowledge of office practices, procedures, and etiquette;
Ability to prioritize, organize and perform multiple work assignments simultaneously;
Knowledge of and the ability to interpret and apply related university policies, procedures, principles, and practices; and,
Ability to establish and maintain effective working relationships.
Pay Plan
This is an USPS (University Support Personnel System) position.
Conditions of Employment
Successful candidate is subject to a pre-employment screening which includes a review of criminal records, reference checks and verification of education. An official college transcript, a high school diploma, or other educational documents must be submitted, where applicable, at the time of employment.
Only United States (U.S.) citizens or aliens who have a legal right to work in the U.S. are eligible for employment. Federal law requires proof of your authorization to work in the United States. You will be required to provide proof of your identity and employment eligibility within three (3) days of employment.
Section 110.1128, Florida Statutes, prohibits employment by the State (including re-hire after a break in service) of any male born after October 1, 1962, who failed to register with the Selective Service System, under the provisions of the U.S. Military Selective Service Act, during the person’s period of eligibility (ages 18 through 25). Additionally, if currently employed by the State, this law prohibits the promotion of such person. You may be required to provide documentation.
How To Apply
Applicants are required to complete the online application with all applicable information. Applications must include all work history and education details even if attaching a resume. If you are a current FAMU employee, you must apply through Self Service in iRattler. This search is being conducted under Florida law, including the Sunshine law and Public Records law.
Reasonable Accommodation
If you require a reasonable accommodation pursuant to the Americans with Disabilities Amendment Act (ADAA), please contact the Office of Equal Opportunity Programs at (850) 599-3076 at least ten (10) days prior to the start of the event. If you are hearing or speech impaired, please contact the University by calling TDD via FRS (800) 955-8771.
Equal Opportunity/Access
Florida A&M University (FAMU) is committed, as evident in our policies, principles, and practices, to an educational environment and equal opportunity workplace wherein each member of the University community is free from any form of harassment and discrimination. Therefore, the University prohibits discrimination on the basis of race, religion, color, age, disability, sex, sexual harassment, sexual orientation, gender identity, gender expression, marital status, national origin, genetic information, and veteran status, or any other legally protected group status (including Title IX of the Education Amendments of 1972), in accordance with state and federal laws. Discriminatory conduct in the form of sexual misconduct, including sexual harassment, sexual assault, domestic and dating violence, and stalking, is also prohibited.
Florida A&M University is pleased to announce the acceptance of qualified applications for the vacancy Program Assistant for University Housing Central Office.
Responsibilities
This position consists of work assisting in managing one or more office functions or operations within a unit; Maintaining an organized office environment by managing files and office equipment; Drafting and managing communications such as emails and memos for students; Responds to telephone, walk-ins, and the department emails in a timely method; Assist in planning and executing program-related events such as workshops, trainings, orientation sessions, and resource fairs; Serve as a point of contact for students, providing guidance and directing them to appropriate resources; Input data, reconciles facility rosters, and maintain accurate records of student applications, assignments, occupancy, cancellations, room vacancies, no-shows, housing charges, account information and other area related to assignments; Process transmittal of payments, charges adjustments, deletions, and refunds to student housing charges in a timely manner; and assist with room placements and reassignments of special interest groups. Must be able to use one or more of the following operating systems: Microsoft Office, Peoplesoft and StarRez to manage student records, databases, and reports. Provide assistance with data reporting, developing and implementing office policies and procedures.
Serves as liaison and assist with representing University Housing at all other university departments and external agencies.
Minimum Qualifications
A high school diploma or equivalency and four years of related experience; or a combination of post high school education and experience equal to four years.
Recommended Competencies
Ability to communicate effectively, verbally and in writing;
Advanced ability to gather, interpret, report, and/or edit information;
Knowledge of office practices, procedures, and etiquette;
Ability to prioritize, organize and perform multiple work assignments simultaneously;
Knowledge of and the ability to interpret and apply related university policies, procedures, principles, and practices; and,
Ability to establish and maintain effective working relationships.
Pay Plan
This is an USPS (University Support Personnel System) position.
Conditions of Employment
Successful candidate is subject to a pre-employment screening which includes a review of criminal records, reference checks and verification of education. An official college transcript, a high school diploma, or other educational documents must be submitted, where applicable, at the time of employment.
Only United States (U.S.) citizens or aliens who have a legal right to work in the U.S. are eligible for employment. Federal law requires proof of your authorization to work in the United States. You will be required to provide proof of your identity and employment eligibility within three (3) days of employment.
Section 110.1128, Florida Statutes, prohibits employment by the State (including re-hire after a break in service) of any male born after October 1, 1962, who failed to register with the Selective Service System, under the provisions of the U.S. Military Selective Service Act, during the person’s period of eligibility (ages 18 through 25). Additionally, if currently employed by the State, this law prohibits the promotion of such person. You may be required to provide documentation.
How To Apply
Applicants are required to complete the online application with all applicable information. Applications must include all work history and education details even if attaching a resume. If you are a current FAMU employee, you must apply through Self Service in iRattler. This search is being conducted under Florida law, including the Sunshine law and Public Records law.
Reasonable Accommodation
If you require a reasonable accommodation pursuant to the Americans with Disabilities Amendment Act (ADAA), please contact the Office of Equal Opportunity Programs at (850) 599-3076 at least ten (10) days prior to the start of the event. If you are hearing or speech impaired, please contact the University by calling TDD via FRS (800) 955-8771.
Equal Opportunity/Access
Florida A&M University (FAMU) is committed, as evident in our policies, principles, and practices, to an educational environment and equal opportunity workplace wherein each member of the University community is free from any form of harassment and discrimination. Therefore, the University prohibits discrimination on the basis of race, religion, color, age, disability, sex, sexual harassment, sexual orientation, gender identity, gender expression, marital status, national origin, genetic information, and veteran status, or any other legally protected group status (including Title IX of the Education Amendments of 1972), in accordance with state and federal laws. Discriminatory conduct in the form of sexual misconduct, including sexual harassment, sexual assault, domestic and dating violence, and stalking, is also prohibited.
