What are the responsibilities and job description for the Member Service Representative position at FLORIDA CREDIT UNION?
Job Details
Description
Join Our Team at Florida Credit Union – Where Your Future Shines Bright!
About Us:
At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you’re not just starting a new job; you’re joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.
Why You'll Love Working with Us:
- Dynamic Team Environment: Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.
- Extensive Training: Receive comprehensive training to ensure you’re set up for success from day one.
- Exceptional Benefits: Enjoy a competitive benefits package designed with your well-being in mind.
- Career Growth: Explore numerous opportunities for professional development and advancement within our organization.
Position Overview:
Are you a motivated individual who thrives on helping others and finding creative financial solutions? As our Member Service Representative, you'll be the go-to person for our members' financial needs, offering personalized solutions while adhering to our credit union’s policies and goals.
Your Key Responsibilities:
- Conduct engaging loan interviews and gather essential credit history to tailor financial solutions to our members’ needs.
- Assess loan applications by evaluating assets, liabilities, and credit experiences, and guide members through our loan procedures.
- Clearly communicate loan alternatives, credit criteria, and documentation to ensure members feel informed and confident.
- Cross-sell additional credit union services and provide expert advice to enhance members’ financial well-being.
- Process a range of financial services, including membership applications, checking accounts, IRAs, and more.
- Address member inquiries and resolve any issues, ensuring accuracy and compliance with all regulations.
- Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance.
What We're Looking For:
- A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.
- A current driver’s license.
Ready to Make a Difference?
If you’re passionate about supporting your community and eager to grow your career with a team that truly cares, we want to hear from you! Apply today and take the first step towards a rewarding career with Florida Credit Union.
Become a vital part of our mission to support and uplift our members – apply now!
Qualifications
