What are the responsibilities and job description for the Medical Assistant position at Florida Dermatology and Skin Cancer Centers?
PURPOSE: The Office Nurse/Medical Assistant, under the supervision of the Office Manager, is responsible for assisting in the delivery of health care and patient care management
JOB QUALIFICATIONS:
Education/training: High school graduate or GED and current certification, if applicable
Experience:
- One-year medical experience in a physician’s office or equivalent combination of training and experience preferred; will train a highly motivated new graduate
Skills:
- Knowledge of medical practice and care
- Knowledge of examination, diagnostic and treatment room procedures
- Knowledge of common safety hazards and precautions
- Ability to assist in a variety of common office procedures
- Ability to take vital signs
- Skill in developing and maintaining clinical quality assurance
- Skill in identifying and resolving problems
- Ability to maintain records and record test results
- Ability to interpret, adapt and apply guidelines and procedures
- Ability to use good reasoning and judgment and react calmly in emergency situations
- Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public.
- Ability to read, write and communicate effectively orally and in writing
- Knowledge of basic arithmetic
- Proficiency in the operation of a computer keyboard
Physical Abilities:
- Stand for extended periods of time; push, pull and reach; occasionally bend, sit stoop and stretch
- Have full range of body motion, including handling and lifting of patients
- Have the hand-eye coordination and manual dexterity needed to operate a keyboard, photocopier, telephone, calculator and medical equipment
- Have a normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
- Occasionally lift and carry up to 20 pounds
- Maintain a current and valid driver’s license
Note: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
DUTIES AND RESPONSIBILITIES:
- To assist the physician or nurse practitioners in their duties and accept specific area of responsibility as designated by the Provider.
- Medical Assistant will take direction from the Provider as to his/her duties in patient care.
- Medical Assistant has no authority concerning medication or pharmacy issues.
- Medical Assistant will verbally discuss his/her role with Provider if the role is not explicitly described herein.
- Medical Assistant will make sample requests and provide feedback to drug representatives.
- Assure the readiness pf the clinical areas for each working day; report to work at designated time and have all clinical activities fully operational at the start of business hours.
- Medical Assistant must manage ERx and patient portals in EMA.
- Verify patient information by interviewing patient; recording medical history; updating patient medical records; confirming purpose of visit.
- Prepares patients for examination and treatment by escorting them from the waiting area to the exam room.
- Prepares, cleans and maintains exam and treatment rooms
- Prepares and maintains clinical supplies and equipment
- Keep equipment operating by following operating instructions and report breakdowns to manager; perform preventive maintenance weekly and monthly.
- Creates, maintains, copies and files patient files, records and other information as needed
- Treats staff, physicians, visitors and patients with dignity and respect
- Contribute to team effort by accomplishing related results such as performing receptionist tasks; float effectively and consistently where needed.
- Keep supplies ready by inventory stock; submit requests of supplies to manager; verify receipt of items once delivered.
- Answers the telephone in a professional manner and liaise with the Provider regarding all patient enquiries.
- Update job knowledge by participating in educational opportunities such as reading professional publications.
- Awareness of the need for confidentiality with written, spoken and electronic word. Respects and maintains privacy and dignity of patients; assure patient confidentiality at all times
- Sterilizing medical equipment and tools, disposing of waste materials properly and restocking the facility with the required supplies.
- Maintain compliance with biohazard bags by following protocol regarding handling and storage.
- Organize and prepare MOHS surgery packets
- Assist with MOHS procedures and blue light therapy when needed.
- Assist the physician/provider during examinations and surgery
- Performs other related work as required.
- Suture removal
- Inform patients about post-op wound care
- Manage biopsy and test results; make post-op and pathology phone calls to patients.
WORK ENVIRONMENT:
The work of this position is performed in an environmentally controlled office environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies and other members of the public on a regular basis. Occasional overtime may be required and/or hours may be shortened as business needs dictate.
