What are the responsibilities and job description for the Front Desk Agent position at Florida Gardens Dental Center?
Job Summary
We are seeking a dedicated and personable Dental Front Desk Agent to join our team in providing exceptional service to our patients. The ideal candidate will have prior experience in a dental or medical office and be comfortable managing front desk operations in a fast-paced environment. This role is crucial in creating a welcoming atmosphere and ensuring smooth patient interactions, serving as the first point of contact for our practice.
Duties
- Greet and welcome patients, providing a friendly and professional first impression.
- Manage check-in and check-out procedures efficiently, ensuring accuracy in scheduling and billing.
- Verify insurance information and follow up on patient care after procedures.
- Answer phones, emails, and texts, providing information and assistance promptly.
- Maintain a clean and organized front desk area, contributing to a positive office environment.
- Collaborate with the dental team to ensure excellent patient experiences.
Qualifications
- Prior dental front desk experience preferred.
- Experience with Eaglesoft is a plus.
- Fluency in English and Spanish is ideal.
- Strong customer service skills with a friendly, professional demeanor.
- Detail-oriented, organized, and able to multitask effectively.
- Punctual, reliable, and a team player who enjoys working with people.
Join our team as a Dental Front Desk Agent and help us create a warm, welcoming environment where patients feel valued and cared for!
Apply today!
Job Type: Full-time
Pay: $17.50 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $22