RN Case Manager - REMOTE/HYBRID

Our Vision is to be the best choice for healthcare in our community

Job Title: RN Case Manager- REMOTE/HYBRID

Job Summary: RN Case Manager is responsible Chronic disease management. Telephonic Communication with patients and Medication Reconciliation.

Salary Range $65,000- $75,000

****8-12 weeks of training onsite at 17401 Commerce Park Blvd. Tampa, FL 33647******

DURING INITIAL TRAINING ROLE WILL BE HYBRID BUT WILL TRANSITION TO REMOTE, COMING TO THE OFFICE 1 DAY A WEEK (MUST BE IN THE IMMEDIATE TAMPA BAY REGION)

WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

• Gives you an employer that you will have pride in working for
• Provides excellent training programs and opportunities for growth
• Offers Medical Benefits including:
  • Employer Contributions to HSA high deductible plan
  • Discounts at our medical facilities
  • Cigna Open Access OAPIN & OAP plans
• Supports Incentive based Wellness Programs
• Offers company sponsored Life Insurance with buy-up provisions
• Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
• Supports Paid Time Off and Holidays
• Gives generous 401K plan with annual 3% Employer contribution after one year of employment
• Values and appreciates its employees
• Boasts a reputation for superior health care and quality service

Patient Navigator & Care Coordination

• Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns
• Track and support patients when they obtain services outside the practice such as; Emergency Departments, Hospitals, and other health care facilities. This includes obtaining medical records from facilities and other health care providers.
• Follow-up with patients within a few days of an emergency room visit or hospital discharge Under the direction of the practitioners, communicate test results, and care plans to patients/families
• Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance)
• Working collaboratively with other team members, provide care management services for high risk patients
• Track and document all calls received afterhours via the office answering service into the patients electronic health record
• Document and Import all DOC Halo messages received from providers into the patients electronic health record

Care Planning

• Provide relevant self-management support for patients with chronic illnesses as identified by clinical teams
• Collaborate with other members of Medical Home for care coordination and care management activities including implementation of Care Plan
• Manage referrals, when needed, to appropriate agencies required to assist the client in achieving the goals and objectives identified in their Care Plan
  • Work with patients both in person and over the phone to remind and review their plan of care and progress towards their goals

• Community Liaison

  • Identify and utilize cultural and community resources
  • Identify and link patients with community resources to facilitate referrals and respond to social service needs
  • Assist patients with the process of determining eligibility, obtaining and maintaining free pharmaceuticals through the Patient Assistance Program

  Data Collection

  • Assist with data collection and generation of patient registry reports
  • Ensure timely documentation in Electronic Health Records
  • Participate in Performance Improvement/Continuous Quality Improvement activities, as assigned

  Additional Responsibilities:

  • Provides excellent customer service to his/her team, patients, and public
  • Maintains an organized and clean work area
  • Performs other incidental and related duties as required and assigned
  • Attends all meetings required by office manager/supervisor physician, hospitals, or Director/Associate Director
  
  

  Physical and Mental Demands:

  • Normal physical ability
  • Above average concentration and high level complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously
  • High tolerance to stressful situations

  Occupational Exposure:

  • High risk exposure to bloodborne pathogens and chemical hazards
  
  

  Job Qualifications:

  • RN with a minimum of 1-2 Years of experience.
  • Medication Reconciliation
  • Strong written, verbal communication, and phone skills
  • Teamwork orientation
  • Able to take and follow through with delegated tasks and accountability
  • Resourcefulness in problem solving
  • Proven data analysis skills
  • Proven organizational skills
  • Beginner to intermediate proficiency in Microsoft applications: Excel, Word, Outlook, PowerPoint
  • Comfortable working with multiple systems
  • Ability to demonstrate excellent customer service and strong cultural competency
  • Ability to adhere to strict confidentiality guidelines
  
  

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

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