Associate Registrar

Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction.

Major Responsibilities: Support the maintenance of student’s records including program, class participation, schedules, grades and graduation dates. Complete the enrollment process.  Manage, evaluate and post all placement test records. Support the Campus Registrar in student’s status change (LOA, future start).  Support the Campus Registrar in the students’ schedule process. 

Key Responsibilities: 

1. Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
2. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
3. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
4. Special Projects: Execute special projects assigned by the President or supervisor.
5. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
6. Assigned Duties: Undertake other assigned duties as required.

Specific Duties and Responsibilities:

1. Completes the students’ registration process.
2. Ensures all documentation is completed properly for new students and kept in the academic folder. (High School Diploma, transcripts, etc.)
3. Responsible for the students’ files storage and security at all times.
4. Administrates ESL placement tests to new students. Assists in the coordination of the ATB test.
5. Enters computerized student test scores.
6. Pre-schedules (set-up as future class) the remedial courses if applicable.
7. Maintains the student Academic file with the required documentation.
8. Obtains and follows-up transcripts requested/received.
9. Complies with the Add and Drop period policy. 
10. Processes LOA requests.

1. Updates student’s status for students returned from LOA.
2. Collaborates with the retention efforts of the University.
3. Changes the “being processed” status to “future start” of all new students, when the enrollment process is completed.
4. Generates all the correspondence related to the Office of Registrar (Ex. LOA, letters grades, Academic standing, etc).
5. Ensure that students’ records are kept according to FNU’s policies.

Required Qualifications and Experience:

·         Associate degree, Bachelor preferred or higher from an accredited college or university.

• A minimum of three years of significant experience in college/university setting or similar.
• Knowledge of FERPA
• Computer literacy skills including functional knowledge of Microsoft Office applications including Excel, PowerPoint, Teams, and Word.

Skills & Competencies:

• Demonstrated ability to communicate effectively, both verbally and in writing.
• Effective organizational and time management skills.
• Strong analytical and problem-solving abilities.

·         Ability to thrive in a fast-paced and high-pressure environment, managing multiple responsibilities simultaneously.

·         Flexibility to work on a varied schedule including days and evenings is required.

·         Attention to detail and the ability to meet deadlines are critical.

·         Strong customer service and teamwork abilities are essential.

·         English and Spanish are required.

Schedule:

§  Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm 

§  *Fridays alternate (campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm)

Job Type

Full-time 

Benefits:

·         Health Insurance

·         Dental Insurance

·         Vision Insurance

·         Life Insurance

·         Supplemental Benefits

·         Paid Holidays 

·         Vacation

·         Sick Time

·         Bereavement Leave

·         Jury Duty

·         Military Leave

·         Personal Leave

·         Benefits Continuation (COBRA)

·         401(k) Savings Plan

·         Educational Assistance

·         Family Medical Leave Act (FMLA) 

Working Conditions

General office working conditions. Noise level is at normal office capacity.

Physical Demands

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee may be required to frequently and for extended periods of time, sit; stand; walk; use hands to handle and feel objects; reach with hands and arms; climb stairs. This position requires the ability to see, hear, and operate a computer keyboard and standard office equipment. The employee must lift and/or move up to (10) pounds and occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. The employee must travel to other campuses, as needed and/or required.

Safety Hazard of the Job

Minimal Hazards.

Note: The use of computers and University resources is limited for school business purposes. The installation of any software is prohibited.

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to be construed as an exhaustive list of all tasks, duties, skills and/or responsibilities always required for this position in each Campus.   Tasks, duties, skills and/or responsibilities may vary from individual to individual, campus to campus and over time, depending upon various factors.  These are general guidelines for this job position.