Associate Vice President of Operations

Position Overview: The Associate Vice President of Operations (Associate VPO) plays a crucial role in supporting the VP of Operations by overseeing the implementation of strategies within specific departments and campuses. This position focuses more on operational execution, process optimization, and ensuring that strategic objectives are met. The Associate VPO ensures the effective and efficient operation of various departments, including IT, Human Resources, Military Affairs, Maintenance, Blackboard, the Campus Deans, and the departments under the Deans’ Office umbrella. Additionally, the Associate VPO supports the VPO’s office in managing the institution’s budget, contracts, vendor relationships, and purchasing processes, ensuring financial sustainability and strategic resource allocation. The Associate VPO will also ensure compliance with SACSCOC accreditation standards and support the strategic planning and execution of the institution’s missions and goals.

Key Responsibilities:
1. Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
2. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations, and pertinent legal regulations in all aspects of admission activities.
3. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
4. Special Projects: Execute special projects assigned by the President or supervisor.
5. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules, Regulations, and Code of Ethics. As well as Title IX, the Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), the Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations
6. Assigned Duties: Undertake other assigned duties as required.

Position Responsibilities:
1. Read, understand, and comply with the University’s mission, the catalog, the University’s policies and procedures, the Staff Handbook, and the Institutional Effectiveness process.
2. Support the VP by overseeing the implementation of strategies within specific departments and campuses.
3. Focus on operational execution, process optimization, and ensuring that strategic objectives are met.
4. Assist in working with the IT Director to equip faculty, students, staff, and administrators with diverse modern electronic technologies and up-to-date equipment to enhance educational programs and university operations.
5. Assist in overseeing the maintenance and enhancement of physical facilities to ensure a healthy, safe, and conducive learning environment for students, staff, and faculty, aligning with the institution's strategic goals and operational standards.
6. Assist in identifying and mitigating potential hazards, including cybersecurity threats, active shooter scenarios, and other risks associated with a higher education institution.
7. Help control the university’s budget so that it aligns with the needs of academic programs and administrative departments.
8. Support and enhance the services the Office of Military Affairs provides to ensure that military students receive the resources, support, and opportunities they need to succeed academically and personally.
9. Assist in managing the university's contracts with vendors, ensuring they are current and aligned with institutional needs.
10. Collaborate with insurance providers to review and renew institutional insurance policies, ensuring they meet the university's evolving needs and standards.
11. Supervise the campus dean offices’ day-to-day operations and interactions with departments to ensure smooth student services.
12. Work with all departments to identify resources and strategies for improving enrollment, retention, and graduation rates.
13. Assist in developing and maintaining the Planning Assessment and Implementation Plan for the VP of Operations office, ensuring alignment with the university's mission and vision.
14. Collaborate with relevant departments to assist in developing and implementing policies and procedures that ensure compliance with SACSCOC accreditation standards.
15. Collaborate with department heads and staff to assist in developing comprehensive policies and procedures that align with university objectives and regulatory requirements.
16. Ensure compliance with licensing and accrediting organizations.
17. Support and participate in University Commencement Ceremonies.
18. Performs other duties as assigned.

Required Qualifications and Experience:
• Master’s degree in business administration or a related field from a regionally accredited institution.
• At a minimum, ten years’ experience in higher education and campus management, including experience with strategic planning, budgeting, and organizational operations.
• Strong leadership, organizational, and communication skills.
• Experience with budget management, risk assessment, and human resources.
•Knowledge of SACSCOC accreditation standards and requirements.

Note: The use of computers and University resources is limited for school business purposes. Installation of any software is prohibited.
This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all tasks, duties, skills, and/or responsibilities always required for this position in each Campus. Tasks, duties, skills, and/or responsibilities may vary from individual to individual, campus to campus, and over time, depending upon various factors. These are general guidelines for this job position.