What are the responsibilities and job description for the Night Warehouse Supervisor position at Florida Panthers?
The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering the 2024-2025 season as Stanley Cup Champions. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility features two regulation-size rinks, including a new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.
Job Title: Night Warehouse Supervisor
Department: Sanza Warehouse
Reports To: Job Position (Not Person)
FLSA: Exempt or Non-Exempt
Employment Type: Full-Time or Part-Time
Location: Amerant Bank Arena
Job Summary:
The Warehouse Supervisor is responsible for overseeing the stocking and refilling of concession outlets and portables, as well helping to close out these outlets and portables at the conclusion of an event. The Warehouse Supervisor reports to the Warehouse Manager and the Concession Manager and is a part-time, event-based position located within the Food and Beverage Department of Amerant Bank Arena. Hours for this position fluctuate depending upon the event schedule.
Essential Duties and Responsibilities:
- Answering warehouse phone and radio to receive all incoming requisition requests
- Make transfers in POS system to make sure everything is accounted for properly.
- Assist with the building of orders that are going out to respective stands, so that they are ready to go for runners if needed.
- Have complete knowledge of all menu items, production specs, ingredients, measurements and presentations
- Assist with pre-event setup including stands and portables
- Verify all stands/portables opening inventory for any discrepancies
- Understand and ensure that all Health Department Food & Safety regulations are followed
- Maintain organization and cleanliness of all areas within the warehouse
- Conduct/complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
- Work with 3rd Party Vendors, transferring inventory during the event, reconciling their ending inventory against actual sales on POS system, and preparing nightly report of sales and tips.
- Work with Stand Supervisors to reconcile end of night stand and portable inventories in POS system against inventory stand counts.
- Assist in the locking up of stands and commissary, making sure all equipment and gas is turned off for the evening.
- Ensure all event documentation is completed and signed at all locations; including, but not limited to stand inventory sheets, void logs, spoilage tracking, food temperature logs and non-chargeable requisition forms
- Be comfortable with the arena and know how to navigate personally, as well as assist guests
- Support any other Food & Beverage department as needed
- Monitor and work with team members during events to ensure excellent customer service standards are met
- Partner with the F&B and Amerant Bank Arena Senior Leadership to ensure a successful operation
- Complete other duties as assigned by Warehouse/Concession Manager
Supervisory Responsibilities:
- Supervise runners during the event, ensuring all requisition requests are delivered in a timely manner.
- Assist with in-event coaching as it pertains to proper practices/ procedures; communicate with management regarding these efforts following each shift
Qualifications:
- Must be a minimum of 18 years of age
- 1-2 years’ experience in a leadership role working in a fast-paced hospitality environment a plus
- Must be extremely organized and detail oriented with the ability to multi-task
- Must possess a positive attitude and strong work ethic.
- Must possess excellent interpersonal and diplomacy skills; establishing and maintaining effective relationships with fellow worker and supervisors
- Must be able to work in an environment with fluctuating temperatures, often cold
- Must be able to work in an environment where noise level is generally high with heavy crowd traffic
- Must be able to perform physical requirements of the position, including bending and/or lifting up to 50lbs and standing/walking for extended periods of time without sitting
Position Type/Expected Hours of Work:
This is a non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
