What are the responsibilities and job description for the Medical Office Coordinator position at Florida Pediatric Associates, LLC?
Medical Office Coordinator
Tampa Children’s Eye Clinic and Surgery, a division of Florida Pediatric Associates, LLC is seeking an Experienced Medical Office Coordinator.
As a Medical Office Coordinator, you will have the opportunity to manage the front desk and provide administrative support in the practices. He or she will be integral in the establishment of the practice standards and reputation. We are looking for a highly energetic, dedicated and professional Medical Office Coordinator to be part of our team and provide high quality patient care by working closely with the supervising pediatric cardiologist.
Top benefits package including:
- 90% Employer Paid Employee Medical
- Dental
- Vision
- 100% Employer Paid STD & LTD
- Supplemental Insurance Options
- 15 Days PTO – First Year
- 7 Paid Holidays
- 401k Plan and Amazing Work Environment
Qualifications:
Education:
- High School Diploma or GED
Experience:
- Minimum 2 years working as a Medical Front Desk Coordinator
- Bilingual (Spanish) a plus.
- EMR: NexTech experience a plus
Principal Duties and Responsibilities:
Specific:
Specific:
- Provide exceptional customer service in person and on the phone to patients, families, staff, vendor and the community: greeting guest, guest protocols, HIPAA Privacy and Security Procedures.
- Oversees the reception area to insure effective telephone and mail communications both internally and externally to maintain professional image.
- Answering phone calls, transferring callers as appropriate
- Managing employee schedules.
- Verifies and obtain eligibility and benefits for all primary and secondary insurances.
- Monitoring and ordering inventory for office and break room supplies
- Managing incoming and outgoing correspondence, including emails, faxes, mail and packages
- Filing and organizing records, invoices and other important documentation
- Submitting work orders and scheduling repairs for general office space and equipment
- Ordering repairs for office equipment and maintenance, connecting with and escorting vendors
- Other duties assigned by Practice and Clinical area.
Skills and Qualifications:
- Strong written and verbal communication skills
- Excellent organizational and time management skills
- Great customer service and interpersonal skills
- Friendly, service-oriented personality
- Keen attention to detail
- Problem-solving and basic troubleshooting skills
- Proficiency with common word processing and spreadsheet software
- Comfortable in a fast-paced environment
General:
- Serve as brand representative for FPA by embracing the Company culture and mission statement, core values and standards of conduct.
- Strictly adhere to all Standards.
- Compliance Standards.
- Privacy and Security Standards.
- Workplace Standards.
- Workforce Standards.
- Strictly adhere to Department policies and procedures.
- Participate in quality assurance and quality improvement process.
- Participate in corporate compliance program.
- Promptly report suspected acts of non-compliance with Company Standards and Policies.
- Participate in job-related continuing education programs.
- Perform other duties as assigned by your supervisor or designee.
EEOC Disclaimer:
FPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. In addition to federal law requirements, FPA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
FPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. In addition to federal law requirements, FPA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
