Entertainment and Production Technician

The Entertainment and Production Technician is directly responsible for providing technical and operational support for productions and events at Gleason Performing Arts Center, including maintaining, supporting and developing the Gleason Performing Arts Center facilities and equipment. This position manages all aspects of production required for events or classes in Gleason Performing Arts Center, including the development and documentation of requirements, understanding of customers' needs, and overall coordination for customer expectations.

The Entertainment and Production Technician provides support and equipment as required for the success of events throughout the university campus. Ensures the setup, storage, operation and maintenance of event production equipment.

This position caters to a wide variety of A/V event technology and support requests utilizing many different fields of knowledge in technical production equipment, software and techniques. This position serves as a consultant to other university departments to assess and recommend video, audio, and other production requirements for various spaces and special events, including classrooms.

• Manage technical operations and resources at Gleason Performing Arts Center to ensure high production quality and safety standards.
• Collaborate with stakeholders to determine technical requirements for productions and events, including lighting, sound, staging, video, and special effects.
• Provide support to the production team to ensure smooth and efficient production processes.
• Maintain coaching and development programs for student and staff employees on policies, procedures, technology, and equipment at Gleason Performing Arts Center.
• Stay informed about industry trends and technological advancements, providing input for potential upgrades and improvements.
• Coordinates with staff and student employees to ensure support for campus events and special projects.
• Assist with recommendations for purchasing and maintaining production equipment at Gleason Performing Arts Center.
• Contribute ideas and solutions to technical or operational challenges to support the overall vision of Gleason.
• Demonstrate knowledge of equipment needs to assist in managing shows and events, including sound, lighting, rigging, video, and general production equipment.
• Contribute to Florida Tech’s team effort by accomplishing other duties as assigned.

• Preferred – Bachelor’s degree in a related field
• Minimum 2–5 years of experience required in area of expertise
• Demonstrated ability of technical and operational event support
• Strong customer service skills
• Extensive knowledge of production technology including, but not limited to: sound, lighting, rigging, and video
• Strong analytical skills and attention to detail
• Ability to manage and prioritize multiple projects and tasks and work independently with little supervision
• Candidates need to have a degree of technical experience to effectively fulfill the duties of the position. Must be able to make decisions independently in regard to various events and event support.
• Must be a self-starter in providing technical support, solving day-of-event problems, and overseeing the student staff team assigned to each specific event.
• Extensive knowledge and ability in theatrical and production software
• Ability to interact professionally and effectively across all levels of an organization to conduct training sessions and resolve technical support issues
• Knowledge of digital and social media management, including video recording and streaming
• Ability to lead staff
• Ability to read, interpret, and apply technical documentation
• Perform job duties with the utmost integrity and adherence to institutional policy