What are the responsibilities and job description for the Inside Sales Representative position at Florida Tile?
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by implementing new technology, delivering high quality products and protecting our indoor and outdoor environments. We provide a wide range of benefits and a family-friendly work environment. If this sounds like what you’re looking for, apply to Florida Tile today!
SUMMARY: Responsible for the selling, promoting and specification of Florida Tile products to contractors, builders, dealers, architects, and designers. We are looking for an innovative thinker who has a passion for interior design and customer service. Responsibilities include assisting clients with tile selection, facilitating sales, prospecting new business and processing customer orders. The Sales Representative is also responsible for all sales merchandising, technical information, product knowledge, and evaluating the area’s market needs and business conditions in their territory. They will also act as a business consultant to their customers for selling efficiency and market growth as well as cultivate and manage customer relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
SUMMARY: Responsible for the selling, promoting and specification of Florida Tile products to contractors, builders, dealers, architects, and designers. We are looking for an innovative thinker who has a passion for interior design and customer service. Responsibilities include assisting clients with tile selection, facilitating sales, prospecting new business and processing customer orders. The Sales Representative is also responsible for all sales merchandising, technical information, product knowledge, and evaluating the area’s market needs and business conditions in their territory. They will also act as a business consultant to their customers for selling efficiency and market growth as well as cultivate and manage customer relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Target, call on, and develop relationships with major builders, contractors, dealers, architects, designers and other channels
- Develop and maintain a trade client base via in-house meeting(s) as well as telephone and internet communications
- Proactively identify new opportunities and sales channels
- Promote the branch showroom for use as a selection center for the A&D trade, including the use of the showroom for trade events and promotions
- Meet & exceed an established sales budgeted on a monthly basis to meet annual goals
- Showroom merchandising and new product displays to promote new product introductions
- Introduce and successfully initiate company programs and new product introductions
- Assess competitors, their product lines and strategies. Compile a library of their product catalogs, spec sheets, etc., and keep the Branch Manager informed of their activity
- Prospecting, qualifying and establishing new customers
- Develop a database of qualified leads through referrals, telephone canvassing, and networking
- Participate in educational activities to stay up to date on the latest developments, trends, regulations and products in the market place
- Evaluate product field complaints and resolve them in accordance with company guidelines
- Use and maintain knowledge of SAP
- Maintain adequate merchandising and sampling
- Utilize sales reports and other data to recognize sales opportunities in customer buying patterns
- Other duties as assigned
QUALIFICATIONS:
- Exceptional verbal and written communication skills
- At least three years of direct sales experience
- Bachelor’s degree in business or related discipline preferred
- Computer literacy
- Ability to achieve company goals with little supervision
- Overall analysis of the total and individual markets in order to set goals, plan and execute market research, forecasting sales and establishing new markets.
- Development, planning and the execution of yearly business plan.
Florida Tile provides an array of benefits to meet the diverse needs of our employees. Our comprehensive benefit program includes:
- Medical, Dental, and Vision Plans
- Flexible Spending Accounts
- Employee Wellness Program
- Employer Paid Short and Long Term Disability
- Employer Paid Life Insurance
- Supplemental Life, AD&D, Accident, and Critical Illness Coverage
- 401(k) Retirement Plan
- Tuition Reimbursement
- Paid Time Off
Florida Tile is committed to treating people fairly and respectfully, we are committed to a policy of equal employment opportunity in the people we hire, the manner in which they are trained, their selections for promotions and transfer, and in all other aspects of employment. Your ability and performance are the keys to your success here at Florida Tile, regardless of your age, race, color, marital status, sexual orientation, sex, religion, creed national origin, political ideology, veteran status, or the presence of any sensory, mental, or physical disability unrelated to the ability to perform the job, in accordance with applicable law.