Surgical Coordinator

Overview

Katzen Eye Care is searching for an energetic, patient focused, team oriented Surgical Coordinator for our multi-specialty ophthalmology practice in Boynton Beach, Florida. Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.

Our preferred candidates will have at least one year of surgical coordinator experience, preferably in an optometry/ophthalmology practice. 

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry.  Katzen Eye Careis a multi-specialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every sub-specialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.

We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Katzen Eye Care are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities.  For more information, please visit our webpage at www.katzeneyecare.com

The Surgical Coordinator schedules, pre-certifies, verifies and documents procedure for Operating Room and Ambulatory Surgery Center as well as outside hospitals and surgery centers for patients. Work with other departments to schedule patients in a timely manner assuring that registrations and insurance information are correct. 

Responsibilities

• Process patient Surgical Plan of Care from Physician.
• Confirm and correct computer aided, on-line registration with patient by telephone or in person in courteous and consumer-orientated manner; collect personal and insurance information.
• Discuss co-payment, deposits, or payment in full requirements with patients prior to scheduled appointment; counsel patient on establishing payment schedule.
• Contact and verify insurance company in a timely manner to pre-certify procedure, document pre-certification notes in HBOC registration; contact PCP’s for referrals and or H&P’s as needed.
• Schedule procedure, work with both the surgeon’s and patient's schedules, as well as possibly other physician’s schedules for joint procedures
• Schedule patients for an appointment with physician, nurse or technical personnel using the on-line scheduling system; send a confirmation letter of procedure as well as other information relating to the surgical experience.
• Coordinate admission and/or procedure with other departments per patient needs; follow-up with each patient until procedure is scheduled.
• Progressive experience performing patient registration and scheduling, medical insurance verification, preferably in a physician’s office as a receptionist or in a customer service environment. (Required)

Qualifications

• Excellent verbal, interpersonal, consumer relations and telephone skills required.
• Proficient knowledge in medical insurance verification procedures, insurance screening and financial counseling, billing, and health-care business operations, as well as working knowledge of CPT4/ICD9 coding preferred.
• Must be able to multi-task and have knowledge of medical terminology.
• One year of experience in ophthalmology preferred.
• Bilingual English/Spanish required.

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities

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