What are the responsibilities and job description for the Entry Level Customer Service Representative position at Flourish-In?
We’re looking for an enthusiastic Entry-Level Customer Service Representative to join our fast-growing event marketing team! If you're ready to build a career in customer service, brand promotions, or live event coordination, this is the opportunity for you.
This role is perfect for someone who loves connecting with people and thrives in a dynamic, fast-paced environment. No prior experience? No problem! We provide paid training and hands-on mentorship to ensure your success.
What You’ll Be Doing
Deliver exceptional customer service by answering questions, resolving concerns, and providing helpful event information
Act as a brand ambassador during promotional events, ensuring a positive and memorable experience for attendees
Assist in event planning and logistics, including setup, registration, and on-site support
Promote events and engage with potential customers to drive brand awareness
Track customer interactions, collect feedback, and help improve service delivery
Collaborate with the event marketing team to meet campaign goals and support client needs
Provide support via multiple channels – in-person, phone, email, and chat
What You Bring to the Table
High school diploma or equivalent (college degree is a plus)
Excellent verbal and written communication skills
A customer-first attitude with a passion for helping others
Ability to multitask and stay organized in a high-energy setting
A proactive, team-oriented mindset with a willingness to learn
Flexible availability, including some evenings and weekends for events
Previous experience in customer service, hospitality, retail, or event coordination is a plus (but not required)
What We Offer
Paid training and full support from experienced mentors
Competitive compensation with bonus opportunities based on performance
Real opportunities for career growth and promotion
A fun, inclusive team culture with a focus on collaboration
Access to exciting community events and live marketing campaigns
Salary : $45,000 - $60,000
