Outside Sales Representative (Remote SC or TX)

Summary/Objective Provide sales, service, and technical support for distributors and end users in the Northeast territories. Develop and implement territory sales strategies and foster relationships with existing and new customers. Responsible for meeting sales and expense budget objectives. Direct the tactical execution of conceptual sales strategies and implementation of contractual agreements. Develop, train, and grow the distribution base in the Northeast Territory. Essential Functions Support all outside customer sales processes/inquiries while working with the Niantic internal sales and service groups across several industries. Develop industry expertise in the designated assigned market through research and market analysis (market assignment will be advised in the next 30 days). Maximize sales potential in assigned territory through competitive sales techniques and knowledge of the company’s products and services, as well as the competition's strengths/weaknesses. Foster and develop quality relationships with new customer accounts to grow the customer base (a review of house accounts and dormant accounts will be assigned). Contact customers via telephone, correspondence, or in person by traveling as necessary to meet and surpass profitable sales goals for the company. Create customized proposals to meet specific customer requirements efficiently. Manage profit margins within company guidelines. Receive and resolve customer requests in a timely manner. Utilize company leads to expand the current customer base and follow up on all leads promptly. Maintain updated, organized files on all accounts in the assigned territory. Complete and submit daily sales reports on account activity, providing monthly documentation of outstanding proposals, secured proposals, and lost proposals. Provide input to Marketing for demand generation activities to build a pipeline with an emphasis on new customers and geographic expansion. Adopt and use the CRM tool; become a Subject Matter Expert (SME) to support the sales team’s buy-in for budget/quota attainment. Support e-commerce build-out as we develop our go-to-market launch. Additional responsibilities may be requested to support this initiative. Competencies Excellent interpersonal and selling skills. Excellent presentation and communication skills. Strong technical knowledge of company products (or capable of developing it). Strong customer service skills. Ability to communicate effectively at management and hourly maintenance levels. Knowledge of manufacturing process flow. Ability to work under pressure and manage rapidly changing priorities. Work Environment This job operates in a professional office environment. Routine use of standard office equipment such as laptop computers, photocopiers, and smartphones. Physical Demands Occasionally required to stand, walk, sit, talk, or hear and reach with hands and arms. Specific vision abilities required include close and distance vision. Ability to travel and lift up to 25 pounds. Exposure to high levels of heat or noise may occur while visiting the customer plant environment.