What are the responsibilities and job description for the Full-Time Delivery Driver position at Flowerama?
Job Summary:
Adhere to the Flowerama mission statement by providing friendly, efficient, organized, and timely delivery for our Flowerama customers to their intended recipient.
Essential Job Functions/Job Requirements:
- Provide and maintain an acceptable Personal Motor Vehicle Record with DOT Maintain van cleanliness
- -inside and out
- Keep gas tank adequately filled
- Keep fluids filled
- Complete maintenance log on vehicle
- Lift and transport up to 60 pounds unassisted
- Work in temperatures as low as 32°F (walk-in cooler)
- Work and drive in seasonal temperature and weather fluctuations
- Have a strong command of the English language
- Write legibly
- Deliver all Flowerama product with pride and respect
- Deliver Flowerama products on a timely basis and follow all traffic laws
- Maintain a neat appearance consistent with the Flowerama Dress Code Policy
- Process delivery tickets and call tags
- Check-in, inventory, and stock freight
- Respect co-workers and management
- Follow and adhere to all Flowerama policies as outlined in the handbook or as instructed by management
- Complete any other tasks as required by management
DELIVERY HOURS
We deliver 7 days a week; follow your posted schedule for hours. If you are a part-time driver, you may be expected to be on-call to cover absent drivers and/or additional delivery needs. Depending upon need, hours are subject to change based on every day and seasonal needs. Drivers work until the last delivery is made.
DELIVERY PROCEDURES
- Driver's will learn proper care and handling procedures.
- Check the maintenance log daily to see if maintenance is needed.
- Before taking deliveries, write your name at the top of the delivery sheet.
- Use the complete trip sheet and delivery confirmation functions of the BMS computer system.
- Mark the time of the delivery and the recipient's name.
- For undeliverable items, write a concise reason for non-delivery on the trip sheet. Tell your manager/supervisor if a call-tag was left.
- Call the person in charge of deliveries if there are any concerns about the delivery address.
- Before the store closes, drivers must contact the shop to check on next day and timed deliveries. This information may change the driver's start time the following morning.
- Drivers need to contact the store hourly to assess delivery needs.
VAN MAINTENANCE
- Weather permitting, vans must be washed and vacuumed daily
- Vans must be fueled when deliveries are complete and documented on the driver log. Fuel receipts need to be returned to the store.
- A van maintenance log and a morning check list must be completed daily.
SECONDARY RESPONSIBILITIES
Below are some examples of secondary responsibilities, but the manager may assign additional duties as needed.
- Changing the marquees
- Transferring product between all Iowa stores
- Checking-in and pricing product
- Removing and breaking down boxes
- Sweeping store entrances, walkways, and work areas
- Policing the outside lot and perimeter for garbage
- Removing garbage
- Setting up Benchmaster and exterior tents
- Unloading trucks
- Assisting with seasonal and large shipments
Both Part-Time and Full-Time employees receive holiday pay, paid vacation and discretionary time, paid floating holidays, a 401(k) opportunity, flexible schedule, seasonal appreciation gifts, monthly fresh flowers, friends and family discount cards, branded clothing, and a substantial discount throughout the entire 1-800-Flowers Enterprise.
Full-Time employees also receive medical insurance, vision insurance, dental insurance, life insurance, disability, and opportunities to receive other insurance such as identity protection, pet insurance, hospital indemnity, and more.
Requirements:
The primary job of a Flowerama delivery driver is to deliver flowers and gifts to designated recipients in a safe, smart, and timely manner. Drivers are store ambassadors in a trademarked van, and therefore must:
- Be efficient
- Have excellent customer service skills
- Have a positive attitude
- Must have positive interaction with both their recipients and the public
- Timely communicate any issues to a manager/supervisor
- Maintain their vehicle and the products in it
- Wear professional dress and visible logo apparel provided: shirt, jacket, or hat
- Not smoke in the vehicle
- Follow the Iowa vehicle laws
- Never text and drive, as it is illegal in the state of Iowa