Floral Designer- Customer Service

Are you passionate about creating beautiful floral arrangements and providing exceptional customer service? Resting in the corner of the Westbrook Shopping Plaza is a wonderful, professional group of designers, working hard to ensure quality and experience is at the forefront of our beloved Flowers by Cammy small business. With hard work also comes a lot of fun! What’s a typical day like at Flowers by Cammy? Surrounded by lovely music, spontaneous name-the-artist games, and a friendly team full of collaborative charm, you can expect a day full of learning, fast-paced floral orders being fulfilled, washing buckets, staying alert for phones, assisting client walk-in’s and maintaining our beautiful workspace clean and organized. You can be sure to expect a classic high-five (or two) as we hit our team daily goals and personal objectives. Ideas are flying, cutters are snapping away stems, and your teammates are kindly checking in on you to make sure you’re doing okay and having fun while you accomplish the day’s list of intentions.

If this sounds like your perfect team and environment, look no further than Flowers by Cammy for your Full-Time (or Part-Time) Floral Designer/Sales career. Our shop is growing by the day, and we’re looking for a positive, floral design educated, tech-savvy, team player.

Flowers by Cammy has been around for over 18 years right here in the heart of Waukesha! With a well-established flower shop, loved by its tight-knit community, you are sure to fall in love with your floral career next to some awesome peers and countless opportunities for further education and integration into the floral industry. Ready to learn more? Read below!

Qualifications & Experience:

·         Retail sales: 1 year (Preferred)

·         Floral design: 1 year (Preferred)

·         Customer service: 1 year (Preferred)

·         Experience in floral design is preferred for part time, but required for full-time, as we are a fast-paced business. Will train a driven individual ready to hit the floor running with self-initiative, proactiveness, and resourcefulness.

Desired Skills & Responsibilities:

·         Positive attitude!

·         Adaptability to ever-changing design styles, processes, and continuously updated retail environment

·         Excellent communication: effectively interact with customers to understand their preferences and offer suitable options

·         Sales Skills: utilize retail sales practices to upsell and promote additional products or services

·         Did we mention flexibility and salesmanship? Helping to bring your best foot forward in knowing exactly what a customer needs in some of the most difficult or celebratory moments of their life is the most important responsibility we hold. We are looking for a passionate, personable designer who can present the perfect solution to a client’s needs, and one who goes above and beyond to ensure the client’s experience is lovely, memorable, and undeniably, totally, “Flowers by Cammy approved.”

·         Be interruptible! While creating quickly is a must, so is prioritizing clients as they walk in or moments where you are needed to jump in and help others. Be ready to pause and assist!

·         Ability to operate a cash register efficiently math skills to calculate prices and discounts ** DOVE POS system experience a plus

·         Standing and lifting are an integral part of the position

·         Floral Design (Custom and Recipe-Based for various occasions)

·         Answering phones with proper etiquette

·         Daily Fresh Flower Processing

·         Maintaining a developing self-directed education in accordance to new and updated floral techniques, trends, and industry standards

·         Plant Care for Succulents, Blooming Plants, and other varieties throughout the shop on a 3-4 times a week recurring schedule

And there’s more! Opportunity to lead social media channels:

·         Social Media knowledge a plus** (creating and scheduling posts, videos, and reels on a consistent daily basis reporting growth stats monthly and assessing methods to increase engagement and post-to-client turnover)

Benefits:

·         25% employee in-store discount (we have the cutest plants and the best scented candles around)

·         Professional development assistance- plenty of opportunities to learn more and become the best you can be in the floral world. In-person workshops and online lessons to get you to where you want to be

·         Fun Team Outings to celebrate a job well done!

·         Opportunities to lead self-initiated projects

·         Community involvement and volunteer services… we love people, and we love to help. Since flowers is what we do, we donate to those who might get a little cheer from some floral brightness, and in return, we feel grateful to be a part of such a loving and giving community.

Pay

·      Per   /hr and varies based on skill level and adaptability to the shop’s demands availability

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Schedule:

·         8-9 Hour Shift Weekdays

·         Rotating Saturdays (as needed, 9-1PM)

·         Day Shifts, No Nights

Work Location:

·         In-Person

Ability to Commute/Relocate:

·         Waukesha, WI 53186

·         Reliably commute or planning to relocate before starting work (Required)