Office Lead

Flowly Solutions is seeking a skilled Office Lead for our clerical department.

This is a full time, permanent role with opportunities to grow within the business. The schedule will be Monday through Friday, 8:00am - 5:00pm. There may be optional overtime available based on work requirements.

This position has many responsibilities and will require you to assist in overseeing the entire office. This involves everything from paperwork processing to working directly with customers to resolve issues. We are willing to train the right candidate on our specific job duties.

We are a relocation business specializing in moving, assembling and repair. We offer a variety of other services as well.

Responsibilities:

• Processing paperwork including service requests, customer invoices, request forms, purchase orders
• Receiving incoming customer calls and answering any questions they might have
• Assisting with customer complaints and resolving their issues
• Working directly with the office manager to oversee all areas of the office
• Managing shipment schedules and processing outgoing mail
• Handling basic accounting duties such as creating invoices and following up on overdue payments
• Creating RMA and working directly with vendors for technical issues
• Completing data entry and filing paperwork
• Learning new skills and working your way up in the position

Qualifications:

• Prior experience working in an office setting is required to be considered for this position
• Strong computer knowledge and typing ability
• The ability to learn new company specific software
• Fantastic communication and customer service skills
• Reliable transportation to work
• No formal education is required

Benefits:

• Competitive pay and bonuses are offered for high performing employees
• Pay range from $27.00 - $32.00 per hour depending on experience
• Competitive medical and dental insurance plans
• 401k retirement plans
• Holiday Pay

Flowly Solutions is an EEO - equal opportunity employer