What are the responsibilities and job description for the Regional Aftermarket Engineer position at Flowserve Corporation?
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000 employees in 50 countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
The Regional Aftermarket Engineer is responsible for achieving parts aftermarket sales growth at customers in a regional designated territory / customer base. Liaising with Sales and Commercial Operations in the development and execution of a focused growth strategy for aftermarket parts sales. Engage customers both internally and externally promoting Flowserve products, services, and solutions related to pump aftermarket parts, demonstrating Flowserve's value proposition to establish long-term business relationships with our customers.
Responsibilities Include:
Individual assigned to support End User Sales Engineers with existing customers & installed equipment:
Requirements:
Req ID : R-12941
Job Family Group : Sales
Job Family : SA Sales Operations & Administration
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
The Regional Aftermarket Engineer is responsible for achieving parts aftermarket sales growth at customers in a regional designated territory / customer base. Liaising with Sales and Commercial Operations in the development and execution of a focused growth strategy for aftermarket parts sales. Engage customers both internally and externally promoting Flowserve products, services, and solutions related to pump aftermarket parts, demonstrating Flowserve's value proposition to establish long-term business relationships with our customers.
Responsibilities Include:
Individual assigned to support End User Sales Engineers with existing customers & installed equipment:
- Obtain equipment installation lists with criticality.
- Obtain Inventory information of existing parts.
- Understand market level pricing within region by customer.
- Collaborate with Commercial leadership within region to support the development of Aftermarket focused action plans at targeted accounts as part of the Sales Engineer Target Account Plan within FlowForce.
- Support development of a commercial strategy and liaison from field to BOM Database Management Team.
- Schedule / participate in Target Account Plan calls. Document actions via RAIL and drive progress. Escalate when challenges arise.
- Responsible for supporting transactional requirements between customer & Commercial Operations Focal point for Customer immediate (non-routine) needs.
- Facilitate / Update of Customer ERP system.
- Support resolution of items associated with customer related AM programs.
- Responsible for tracking metrics of programs at targeted customers
- Be a resource for other AM Embedded Specialists within region to support key customer initiatives.
- Support resolution of quality related issues with parts supplied to customers.
- Assist in the development of regional strategic plans related focused on the regional parts business.
- Provide support and collaboration within both the Sales and Commercial Ops teams.
- Leverage business systems and market analytics to develop account based targeted growth strategies.
- Drive the execution and implementation of Parts Programs to promote growth at targeted accounts.
Requirements:
- HS/GED
- 3 to 5 years of Industry related experience Mechanically inclined "Hands On' style personality
- Basic understanding of pumps, pump parts, and execution of manufacturing parts
- Basic understanding of CAD prints
- Basic understanding of quality process for inspection of machined & cast parts.
- Ability to interact with different levels of personnel within a customer’s organization.
- MS Office applications experience
- Ability to travel into Canada
- 2-4 year degree
- Understanding of Flowserve computer, systems is a plus.
Req ID : R-12941
Job Family Group : Sales
Job Family : SA Sales Operations & Administration
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
